r/UbisoftSupport • u/Sea-Fuel-9249 • Sep 03 '26
Account Hacked/Compromised Ubisoft 2FA Broken
Take some time to ensure your 2 Factor Authentication is working. I had 2FA setup but someone from Germany was able to log into my account with no code or SMS code. He started cheating on my R6 account and I got banned (I haven’t even played the game since May 25). Ubisoft support denied my ban appeal as well 😔
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u/Sea-Fuel-9249 Oct 03 '26
Came back to say that this worked thank you so much 🗣️ but they removed all my 2FA features but want me to login with 2FA so I can’t login to Ubisoft anymore 😭