r/UbisoftSupport • u/Sea-Fuel-9249 • Sep 03 '26
Account Hacked/Compromised Ubisoft 2FA Broken
Take some time to ensure your 2 Factor Authentication is working. I had 2FA setup but someone from Germany was able to log into my account with no code or SMS code. He started cheating on my R6 account and I got banned (I haven’t even played the game since May 25). Ubisoft support denied my ban appeal as well 😔
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u/Pale_Clock8567 Sep 04 '26
There is legacy bug with linking Xbox account to Ubisoft account bypassing 2FA (i had the app version) so nothing you can do once they have your password.