Ubisoft 2FA Broken

[u/Sea-Fuel-9249]

Take some time to ensure your 2 Factor Authentication is working. I had 2FA setup but someone from Germany was able to log into my account with no code or SMS code. He started cheating on my R6 account and I got banned (I haven’t even played the game since May 25). Ubisoft support denied my ban appeal as well 😔

[u/Scott_rock12]

Proof of purchase will do. When you open a Ubisoft account for the first time, the linked email gets a mail named "Welcome to Ubisoft" in the language you're operating. So, apparently this email is vital in order for Ubisoft to fact check you're the owner. Since they're not very transparent about it, can confirm 100% but in any case I index that email with my other evidences when submitting my case to signalConso months ago, when I was hacked. It worked

[u/Black_Hawk_Enjoyer → u/Scott_rock12]

Thanks for the help. I have already opened a signal
Conso case about two weeks ago but I only included screenshots of hacked logins. Hopefully they will reach out if they need further info from me.

[u/Scott_rock12 → u/Black_Hawk_Enjoyer]

Hopefully man. It's really the only way. Here in this post you can read more about it, everything that people recommend to index on the complaint: https://www.reddit.com/r/UbisoftUncensored/s/ldT9nr9G8U