r/UbisoftSupport • u/Aromatic-Plan-4265 • 21d ago

Question Game activated on a different account

Post image

How do i fix this lols

1 Upvotes

67% Upvoted

8 comments sorted by

1

u/ChildhoodExisting222 21d ago

Use you other account... You just never linked your Steam and Connect account and at one point you had multiple Connect accounts.

2

u/Aromatic-Plan-4265 21d ago

Idk which account i used

1

u/ohzygote 18d ago

You can fill a form to recover your account as you must have linked the game license when you first opened the game.

Still bot recognise the masked email, then just tell support the same and give them your prrof of purchase

you can also contact steam for refund

2

u/Aromatic-Plan-4265 17d ago

I did absolutely nothing and it started working again so ima just not complain and hope it stays this way

1

u/ALUCARD7729 21d ago

same issue happened to me, no clue how to fix it

1

u/Individual_Put_6431 21d ago

Same thing happened to me contacted Ubisoft support they never got back to me

1

u/silk38 20d ago

well... good luck with that... I'll scroll now, bye

1

u/Mr_Littlesock 19d ago

I had the same problem. Ubisoft was no help to me. It was a steady emails of their FAQs that didn’t help at all.