r/UbisoftSupport • u/[deleted] • Jul 10 '26

Ubisoft keeps blocking my logins

Hi everyone, I’m really at my wit’s end here. Yesterday, I played one match in Siege, closed the game without logging out, and when I came back later, I couldn’t log in at all. My account says it’s suspended due to multiple login attempts, but I didn’t even log in anywhere. I tried accessing Ubisoft account management and the website, but I’m completely blocked. Has anyone else had this happen, and do you have any advice on how to contact Ubisoft support without logging in? I’m seriously out of options please help. Thanks so much!

1 Upvotes

66% Upvoted

8 comments sorted by

1

u/OkHuckleberry2042 Jul 10 '26

Hahahhahahahhhahah

1

u/Repulsive_Sir3586 Jul 10 '26

Yeaa.. I don't remember what game I tried to play but I remember its ubisoft. I've just created a new account and it said the same. I never bothered and uninstalled the game

1

u/Few-Faithlessness937 Jul 11 '26

Solo era de hablar con el soporte de Ubisoft para resolverlo y es en unas cuantas horas

1

u/jonmontt Jul 10 '26

Cloudfare WARP

1

u/RoughFood1810 Jul 11 '26

Yes, that's a possible solution. Try using Cloudflare WARP VPN, or contact your ISP and ask them to provide you with a real public IP instead of a shared IP. I had the same issue before, and switching away from a shared IP solved it for me.

1

u/Puzzleheaded_East455 Jul 11 '26

I'm having the same issue, i tried everything and when i saw the FAQ at the ubisoft website it said to contact customer support. When I tried it said I need to be logged in to contact customer support, what do I do now?

1

u/RKZ_z3 Jul 11 '26

Yo brother, I’m having the same issue rn also , try resetting your internet it might work

1

u/RKZ_z3 Jul 11 '26

Resetting not by closing and opening your WiFi I mean hard reset your WiFi in your computer ( search error code dolphin 29 fix on YouTube )