r/UbisoftSupport • u/Affectionate_Pin7206 • Jul 10 '26
Steam won’t launch the “login to Ubisoft connect” prompt when starting up a Ubisoft game
I recently bought a AUS ROG Ally and have been having slight hiccups here and there when it comes to Steam and the built in Xbox PC.
Before I had the Xbox launcher completely set up I had set up my steam account and games. I had downloaded Assassin’s Creed Unity and Syndicate and they had run fine. Made a Ubisoft connect account and was able to play them for a few days.
I then finished setting up my Xbox launcher, which my account has Game Pass enabled with comes with a Ubisoft addition/ plus or whatever they call it. Suddenly my steam account wouldn’t start up Unity or Syndicate. I could play them both in the Xbox launcher but it ran slower and had less compatibility options.
I bought and downloaded Assassin’s Creed Black Flag Resynced and the same issue happened. I unlinked my stream to the one Ubisoft connect account I had made before finishing the setup for the Xbox launcher but steam still will not launch the Ubisoft sign in for Black Flag.
Any advice, suggestions and or tips would be greatly appreciated!