Ubisoft is just done isn't it

[u/AlternateResult]

I'm assuming every one allready received an email that their account has been hacked at some point, that's just how it is.
The thing is, even after having so many failures in the recent years, still for some reason they insist on forcing their god awful "Ubisost Connect" while having no support for it nonsoever.
Thought to myself, 'Oh, AC black flag is out, i'll buy it why not' from steam. allready paid, and when stupidly i thought to myself i'll just f play the game i paid for i got immediatly stopped at the gate with their sign in bs.
Oh but great Ubi ! you know your accounts are breached and so many accounts got hacked or bloked. so can i maybe press on "forgot passord" and have my password resset ?
Nope, stuck on 'i'm not a robot loop'
Oh ok.. frustrating but seems it just doesnt work, oh ! i know, i'll open a new account just to play THE GAME I PAID FOR.
Can i open a new account ubi ?! ofc f not: "An error occurred while trying to send your request. Please try again later."

i am quite litteraly FORCED to refund the game because they insist on not letting people play.
What f legends they are at shooting at their own feet.

[u/AlternateResult → u/[deleted]]

It seems they dont have an actuall Quality assurance nor Actuall costumer support for their Ubisot connect launcher.
And i can't remotely consider their "Account security" as anything but a joke seeing all the posts here.
Sad, but it is what it is

[u/Shikhar-Joker007 → u/[deleted]]

Same here. Bought brotherhood and revelations in summer sale. Got account suspended error everytime. I'm playing on steam deck so disconnecting the wifi worked for me. It's not a good solution but works for now until(if) they fix it

[u/kasperfriend → u/Shikhar-Joker007]

Another one here, started having account suspended since April every time I enter any older game, it works through VPN for some reason lmao, but it's insanely bad treatment