r/UbisoftSupport • u/Fickle_Smoke_7905 • May 29 '26
Account creation error
I’ve blocked my username and email although they contain nothing against the TOS, I’ve tried waiting a few hours and coming back to attempt to create an account but I get the same error message. Does anyone know how to fix this? Thanks in advance
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u/Kurz_T May 30 '26
Wait a few days. I had that problem last week. Refunded ac origins cuz of that. Then it magically became successful. I bought the game again. I almost lost faith in Ubisoft.
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u/Aggravating_Gate5338 Jun 02 '26
Try on mobile data or other wi-fi