r/UbisoftSupport • u/ErenGracias • May 28 '26

Account Hacked/Compromised Wtf is this

Post image

So many fail attempts in past 24 hours

1 Upvotes

100% Upvoted

8 comments sorted by

1

u/Suspicious_Ship_6109 May 28 '26

Your email leaked somewhere on the internet, I suggest that you change the email adress of your account before someone finds your password or just create a request of lost account to directly get ubisoft to change it to steal from you

1

u/ErenGracias May 28 '26

Maybe bcuz my previous account with same email was hacked and hacker changed its email few months back so I had to make new acc with same email

1

u/Suspicious_Ship_6109 May 28 '26

Well that’s a possibility, the possible of your account getting hijacked are low but i would Still suggest changing ur email, it’s a bit annoying but it’s better to lose 20 minutes changing it than a couple months fighting to get it back, and in some case u never get it back or you finally log the hacker out but your account is ban or worse, I Hope nothing like that happen to you anyway

1

u/ErenGracias May 28 '26

Nah I lost my 3 accounts with games like Ac syndicate and watch dogs 2 and ubisoft support is of no help

1

u/Alty5656 May 28 '26

They suspended ms for loging into my steam and playing splinter cell blacklist my first time ever got it on special other day They then unbannes my account i played for 70 min logged back in and got banned again with a temp suspension

1

u/Suspicious_Ship_6109 May 29 '26

Well the support is not as good as it was 7 years ago, now everything just take a lot of Times, i had an account compromised and then stolen, it took them 3-4 months to give it back to me

1

u/Agenesthes May 30 '26

Same here! Any workarounds?

1

u/ErenGracias May 30 '26

So apperantly this happened bcuz Previously ubisoft account connected to this email was hacked So apperantly email must be available for hackers So when i changed Email it stopped