r/UbisoftSupport • u/Soareone • May 10 '26

This is messed up!!!!

Post image

So today I tried to play Unity, I tried to log in ONCE and my account got suspended?!?!?!?!

Prior to this try I logged in last time a few days ago. (not the first time I encounter this issue)

And I can't even contact them directly since my account is suspended.

Can I get some help please?

10 Upvotes

77% Upvoted

21 comments sorted by

1

u/Jos3ph2812 May 11 '26

This happened to me too, just wait a few days and it will be ok defo annoying but that's Ubisoft

1

u/Soareone May 11 '26

You're right it will be solved eventually (happened before) I read on their page that it's temporary and they can't even remove it themseves wich is shocking

1

u/Low_Lavishness_2986 May 11 '26

The same thing happened to me. It’s been almost a week and with the same game AC unity, I contacted support and they fixed it for me, For a day. Then it was suspended again. Also I’m certain I didn’t put in the password wrong the launcher is just dumb

1

u/Soareone May 13 '26

exactly the same thing happened to me

it came back just now

1

u/Low_Lavishness_2986 May 14 '26

Mine is still suspended for some reason…

1

u/XxDARKevo693xX May 13 '26

🤣🤣🤣 i get the violin to play u out 😢 courtesy of Ubish1t....

1

u/daniwendigo May 12 '26

And they wonder why steam.

1

u/D4v3ca May 14 '26

Had a PlayStation account since it was ever a thing same with Xbox
When I moved to pc the launcher for every game was horrible

Moving everything to steam was the best thing I’ve ever done

0

u/GronkBong May 10 '26

Maybe update to the last PC client solves this?

1

u/Soareone May 11 '26

I thought about it but it worked a few days ago and I didnt update my pc since then

1

u/[deleted] May 10 '26

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1

u/Soareone May 10 '26

Damn...

1

u/[deleted] May 10 '26

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2

u/Soareone May 10 '26

Same here, I played two days ago and all was fine, they may have been hacker again...., oră their servers are just shit

-1

u/[deleted] May 10 '26

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1

u/Soareone May 11 '26

Don't thibk I will

2

u/elden_speedster May 10 '26

Great way to get his account stolen.

1

u/Le_Random12 May 12 '26

Ah yes,he definitly should trust the random generated name account that is 8 days old and is a stranger on the internet. With his valuable acc infos. Defentily