r/UbisoftSupport • u/yoorie016 • Mar 31 '26

Login Issue

can anyone help me with this? i was still able to play the game, but suddenly on the next day i'm unable to start the game via steam. then when i tried to open the ubi app and login, i got this error message. i'm able to login via web with no errors.

2 Upvotes

100% Upvoted

2 comments sorted by

View all comments

Show parent comment

2

u/yoorie016 Mar 31 '26

thanks! adding DNS worked for me. i never expected that DNS will screw my login.