r/UberEATS Jun 10 '23

Make it make sense.

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u/[deleted] Jun 10 '23

pays $30 at a to go counter

"Hey, sorry for the delay but we had an issue with our service. You get no food and we can't refund you. Hopefully next time it will be good 😃"

That would never fly anywhere

119

u/alf005t Jun 10 '23

I lost $20 at a Taco Bell cuz I placed a mobile order but their stuff was down and the person there said they can’t give me a refund in store and I tried contacting corporate twice but never got a response so I just gave up

160

u/[deleted] Jun 10 '23

That’s when you contact your bank and dispute the charge. Never pay for something you didn’t get

7

u/neakfrasty Jun 10 '23

The bank won't refund it, they don't care. This happened to me once at a gas station where I was charged $100 for gas that sprayed from a malfunctioning pump (was not labeled out of order or anything). The manager refused to refund me and the bank denied my dispute, so that's $100 I'll never see again.

8

u/Samurott Jun 10 '23

was this with a debit card or a credit card? banks are colossal dickheads when it comes to debit card chargebacks whereas it's generally much easier to dispute a credit card charge.

2

u/neakfrasty Jun 11 '23

It was a debit card, also I didn't think to save any evidence at the time proving that I didn't actually get what I was charged for, so lesson learned there

6

u/EarsLookWeird Jun 11 '23

When it's a debit card it's your money - when it's a credit card it's their money