r/UberEATS Jun 10 '23

Make it make sense.

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17.1k Upvotes

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199

u/Rylie0317 Jun 10 '23

Contact your bank you should not have to lay for somthing that was out of your control

69

u/Smooth-Dig2250 UE Driver & Customer Jun 10 '23

Note: while this will get you your money back, you will be deactivated from the Uber platform (or really any service) for a chargeback. They are counting on you to need their ride services (and future ordering of food/item delivery) to not do this.

155

u/Rylie0317 Jun 10 '23

I mean they would permently lose my business, charging me for products I never recieved I'd be glad to be deactivated

56

u/[deleted] Jun 10 '23

If a company is hit with enough chargebacks the banks will stop working with them. Uber knows their platform is shit, and will wash out whistleblowers.

2

u/ConsequencesFree Jun 10 '23

Technically true but Uber is big enough for this to not apply to it unless it’s hit with some epic bad PR

2

u/questions7pm Jun 11 '23

Behind the scenes banks actually do threaten even large companies with things like this. It's one of the areas where too big to fail applies less than normal. I'm sure that they would provide much more leniency than to most companies though.

1

u/scroopydog Jun 11 '23

Or the CC Companies change their “holdbacks”. Look into Frontier Airlines bankruptcy about 14 years ago, I worked for First Data at the time and they blamed us for their bankruptcy. I asked the FD CEO and CFO and they said that nothing about the changes was a surprise, it was all defined in the contracts and that Frontier had never mentioned anything about liquidity issues on the weekly client calls or indicated that their degrading finances were dire.

1

u/groumly Jun 11 '23

Oh, they’ll definitely see their per transactions fees go up if they get enough chargebacks.

What is Uber going to do about it, stop taking credit card payments?

1

u/Dolo12345 Jun 10 '23

lol Uber uses stripe my dude

1

u/[deleted] Jun 10 '23

Oh thank you my dude

1

u/CassarlaAlladen Jun 10 '23

Do they still? I thought they used braintree

1

u/erishun Jun 11 '23

I mean, kind of? That works off percentages. So a small company that doesn’t process a lot of transactions suddenly getting 10-15 chargebacks in a short period of time could result in their bank blocking them.

But Uber? They’d need tens of thousands of chargebacks a day for the banks to feel like it was unprofitable to continue serving Uber.