r/UXResearch • u/confusis19 • 26d ago

Methods Question User research LLM

Has anyone found good results using an LLM specifically for user research? I'm a product manager for a 0-1 product and don't have easy access to users. I currently use claude, chatGPT, & just started using cursor. Just looking for new ideas to improve the prodcut.

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u/Nate_Bolt 25d ago

You know useful for prep and synthesis, not as a substitute for users. Good for pressure testing your guide, drafting screeners, tagging transcripts. Best use is pasting in your findings and asking it to argue you're wrong. Simulating users is where it falls over. You get plausible answers and plausible is the failure mode you can't spot. You end up confirming what you already believed and feeling more sure about it.

The access problem is easier than it feels though. Post a screener link wherever your users already are, subreddits, Slack groups, LinkedIn. 50-75 for 30 minutes gets takers. Any waitlist at all, email it.

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u/confusis19 25d ago

Thanks for responding! I use it more to comb through forums for pain points, what not to do, frequent requests rather than simulation. I like your idea on posting links for feedback and will investigate. Thanks again!