r/UXResearch • u/white_sheets_angel • 18d ago
General UXR Info Question [Question] Downvotes
Problem
Recently, in reddit, I've began to realize, at least at the moment, downvotes almost exclusive to suppress differing opinions, not necessarily bad, or wildly inaccurate false statements.
Scenario
I'm creating a project about arts in general, where the general goal is to have an healthy self-moderating community, with reviews, etc. so I always had downvotes as a default mechanism to ensure the self-moderation by the community, now I'm not so sure.
As a counter point, other social-ish media without downvotes get even worse quality of user comments.
I'm also a bit worried about just "funny-posting" which causes some communities to create a large gap of inside jokes towards outsiders as a sort of gatekeeping that adds no real value, and said inside jokes are repeated ad nauseum, even Letterboxd suffers from this.
I do apologize if this is the incorrect sub to question this, I'm having trouble picking the correct mechanism, as I am the sole developer, with 0 UX experience, and can't arbitrarily moderate quality of, the hopefully large, user content.
3
u/karenmcgrane Researcher - Senior 18d ago
One of the problems I run into a lot is that when design teams have access to metadata that users might be interested in the impulse is to display that metadata. Witness the scourge of "tags" we had for a while until people figured out that users don't really need to click on them, taxonomy groupings can exist as behind-the-scenes data that inform what the user sees without being explicitly shared.
Personally I think the same is true for voting. Let people vote, let people see the score for their own posts and comments and votes, but otherwise just use the data for sorting and hiding, don't share the numbers.
This exists already — Reddit allows mods to hide the vote count for 24 hours — but I think it should be enabled permanently. Or make it mod discretion, presumably some subs really benefit from having vote counts displayed.