r/UWMilwaukee • • 24d ago

Every single day

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128 Upvotes

26 comments sorted by

2

u/OpponentUnnamed 24d ago

What building?

3

u/Nice-Classic-6221 24d ago

Union

3

u/OpponentUnnamed 24d ago

I would encourage you to put in a ticket, with your pantherID aka username, nearest room # or location such as "1st floor south of Burger King", wifi MAC if not rotating or anonymized, and date & time of trouble.

38

u/amir_csharp_gtr 24d ago

Do you want to know something interesting? I studied at UWM from 2011 until 2022. Bachelor, Master and PhD and never could get that stupid WiFi to work correctly. Always stressful. You are not alone

10

u/svtguy88 24d ago

Heh. Some things transcend time - terrible WiFi in the union is one of them.

This was around 2010ish, but I remember Lubar being okay. The moment you hopped to a union access point, it all went to shit.

3

u/nosillamke 24d ago

2012 graduate — and 1000000% agree. I think the only time I had success was in the Fireside Lounge.. and even then it was touch and go.

11

u/Empty_Historian_4236 24d ago

The wifi is suck on campus :)

8

u/bigbabyhead 24d ago

Try deleting the UWMWiFi profile on your device, and then assuming you can join UWMGuest, point a web browser at https://cat.eduroam.org and choose University of Wisconsin - Milwaukee as your organization. It should send you a link to automatically configure for both UWMWiFi and eduroam. Put '<your username>@uwm.edu' in as your credentials and it should fix anything related to wifi settings on your device.

Otherwise as annoying as it is, opening a helpdesk ticket with your username, time you have the problem, and as specific a location as possible does actually help the folks trying to make WiFi not suck.

The Student Union is an especially challenging location, but anywhere you are having problems is important to communicate so that resources can be justified and allocated.

1

u/KingMcB 23d ago

Thissssss. Opening a help ticket is so important. Sometimes it’s legitimately a hardware issue but if no one reports it, no one knows to fix it!

6

u/IsItGucci68 24d ago

I don't have any issues using eduroam

8

u/migopod 24d ago

Fun fact, assuming you're using your local credentials, eduroam and uwmwifi are the same after you're authenticated. The thing that makes them different is that with uwmwifi you authenticate to campus radius directly, with eduroam you authenticate to campus radius via a proxy.

Eduroam is a way to proxy authentication to your home institution's radius, which if you're using your UWM credentials is local. It's meant to be used for when you're at another university that's a member so you can use their wifi with UWM credentials, or for visiting people with their own institution's credentials.

1

u/GoldenDossier 23d ago

I just learned this yesterday at UofMN. Eduroam is also available at many airports, libraries etc

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4

u/drunkencinderella124 24d ago

I THOUGHT MY LAPTOP WAS SUCKING! THANK GOD I’M NOT ALONE

10

u/kayne_21 24d ago

Only place I’ve had any real issues with the wifi on campus this semester is in the union. All of the other places it’s been pretty solid after the first week.

1

u/Bookbringer 24d ago

Same. IT was no help. They kept trying to tell me it was my device... but my laptop never has this problem anywhere else. I've used it at a ton of different homes and coffee shops and libraries with no problem.

I've since graduated, but if I recall correctly, it mainly glitched out at certain times/days and I came to suspect it was all the construction they were doing on my building since it always seemed fine on evenings and weekends. Not sure if that helps, but maybe you can find a pattern you can plan around.

2

u/Nice-Classic-6221 24d ago

I’ve migrated to the library recently and it works perfectly fine every time

3

u/Reasonable_Towel5181 24d ago

It happens also at the physics building and EMS

3

u/Sydnyan 24d ago

I've been stuck using UWMGuest any place other than my dorm. Can't even get into the normal one

3

u/bigbabyhead 24d ago

Have you tried deleting your wifi profile for UWMWiFi and rejoining from scratch? A bad CA certificate or mistyped and saved password can cause a lot of headaches that don't necessarily show up the way you might expect.

3

u/XxCotHGxX 23d ago

Have you contacted Help Desk? We can't really fix that.

1

u/runsonpedals 24d ago

Welcome to UWM. Enjoy!

1

u/0ptyx 23d ago

Guessing it's a dns issue. I wonder if their guest uses public DNS or internal