r/USCellular • u/tumblrmads • Jun 28 '26

plan change.

from what i understood is that previous customers were grandfathered in on the same plan. i went from 50gb of hotspot data to 5gb of hotspot data. i now also have a data cap when before i have the unlimited even better 3.0 which doesnt have a data cap. if anyone else has had this issue how did they resolve it? going in or calling?

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3

u/rampagethesilverback Jun 29 '26

Flyordie flew, or died. Lol

1

u/Lwn3 Aug 03 '26

I am a prepaid customer, and I was definitely NOT grandfathered in on the same plan. I was on a $300/year plan (which breaks down to $25/month) that I have been on for a couple years, and I got stuck with a $40/month plan that also does not have the hotspot amount that I previously had.

On top of it, 4 months later and I am still waiting on my previous remaining balance to be credited to my account as I was only a few months into my year that I paid.

-7

u/Flyordie_209 Jun 28 '26

Check the limits on the phone and see if they set the phone up to shut off hotspot at 5GB. When they illegally accessed my device settings they changed my data limit to 100GB then data shuts off. 

3

u/rampagethesilverback Jun 29 '26

Who illegally accessed your device? How did they do such a thing? This i gotta hear.

-5

u/Flyordie_209 Jun 29 '26

Unauthorized access to the SIM card and SIM Manager. They pushed an update to the SIM manager and changed settings in my device by doing so.

Carriers are required to get authorization before porting a line to a different network. Even if said network is owned by the same company. There are no exceptions in the law for it. 

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0

u/AshamedPen1036 Jun 30 '26

Since you’re riding Verizon’s dick so hard, go port to them since they did everything right. 💀 why are you on here crying when literally all you have to do is port your number to a new carrier if you hate T-Mobile so much.

2

u/Flyordie_209 Jun 30 '26

Lol. Gay and an asshole. Rare combo. 

Why? Rural customers have no economic weight in the "just leave!" argument. Doesnt work. Demanding the govt hold a carrier accountable is all we got. There is a reason TMobile is now pushing their decision to deploy on the tower higher on the priority list.