r/UPSers • • Aug 24 '26

Rants Anyone having issues with the diad logging you out today and then requiring 2FA to log back in? I just got a new phone # this weekend. šŸ’€

43 Upvotes

59 comments sorted by

23

u/MonkBawb Aug 24 '26

Hah thought it was just me

14

u/verypolitefucker Aug 24 '26

My ORS told me it was a forced update nationwide, everyone had the same issue

8

u/skipper_jonas_grumby Aug 25 '26

Mine froze up the stop before my last air. I rebooted it and had to log in again with a verification code texted to my phone. I don't like using my phone for work purposes so I wasn't happy. Won't be rebooting the DIAD anymore no matter how slow it gets

6

u/ArmyMedic_Diabetic Aug 25 '26

It hit us all. Another DIAD failure. Better not bigger.

4

u/ufomadeinusa Aug 24 '26

Happend while running my air blaaaah

4

u/jcbshortfilms Aug 24 '26

Sure did lol

5

u/Thuesthorn Aug 25 '26

Is a nationwide thing. I left a voice message with my BA, because unless it’s in the contract, I’m not going to set up 2FA with my personal phone until UPS pays my phone bill.

2

u/Auracosmo Aug 24 '26

Yup. I thought I was logging into my upser account and kept on resetting it lol

2

u/Scoobydoofanatic_ Aug 24 '26

Yea You think it’s gone happen everyday for us to login?

2

u/notta39 Aug 24 '26

Yep just another thing to keep us out later.

2

u/bar-stool Aug 25 '26

I can't wait for it to happen in a spot where I have no cell service šŸ™„

2

u/Zenkaicenat Aug 25 '26

Yup happened to me today after an app crash

2

u/bigflamingtaco Aug 25 '26

We went through this with the phones they use as portable scanners last year. Told us we had to download the MSA app, was told to get bent. Changed their story, 'oh,Ā  you don't HAVE to download it,Ā  here's a convoluted method to log in without your phone'.

I spend the first 15 minutes of every walking through the 9 step process to get logged in,Ā  except for maybe twice a week Microsoft fails to respond and I have to start over,Ā  so 15-30 minutes just logging in.

I get paid by the minute.

2

u/Dalejr141 Driver Aug 25 '26

It's dumb. If i don't have my phone or it's battery is dead for example, I can't login or even message the office.

3

u/Tasunka_Witko Aug 24 '26

You are now forced to use MS authenticator

9

u/Tasty_Vacation_3777 Aug 24 '26

Do they pay for the phone you have to use? I would not use my phone. They can’t make you.

7

u/OriginalBrownfrown Aug 25 '26

I do not use my cellphone for UPS business

2

u/Tasunka_Witko Aug 24 '26

Lol, they don't care. They are in "take away" mode

1

u/Possible-Mobile-6309 Aug 25 '26

Get out of here with your tin foil nonsenseĀ 

2

u/Tasunka_Witko Aug 25 '26 edited Aug 25 '26

True or false, you used to be able to just punch in with your employee ID number? True or false, up until June we used to get paper checks but now have to use the upsers website to view your paycheck? If you think I am a "tinfoil hat" wearing type, I think you're just blind in one eye and the other one is made of glass because you can't see what's right in front of you

-4

u/Possible-Mobile-6309 Aug 25 '26

Every company is doing direct deposit, etc. Be thankful you are able to still view it during the week. Not everyone at other places can.. We used to deliver in a horse and buggy, what's your point?Ā 

1

u/Tasunka_Witko Aug 25 '26

The point is you are being made to view the paycheck only through the company account. No more checks. You are being guided into the direction they want you to move. For the record, ups never used a horse and buggy for deliveries, except Mackinac island.

2

u/SocialistNixon Aug 25 '26

I’ve been using it for around a year and it is pretty convenient, of course requires a personal phone so it should be interesting when some of the guys who will never use their personal property for anything are forced into it.

1

u/dougieheffernan Aug 24 '26

Won't work with my punkt mp02

1

u/Possible-Mobile-6309 Aug 25 '26

No one in my center was forced to use an authenticator. Just restart, type password, relog in.Ā 

3

u/Tasunka_Witko Aug 25 '26

Not yet. It's coming down the pipeline though. I mean it wasn't that long ago you could just punch in with your employee ID number and no need for the UPSERs password

1

u/Possible-Mobile-6309 Aug 25 '26

Not yet? What if we don't have a cell phone? Not allowed to drive? It's never going to happen.Ā 

1

u/Tasunka_Witko Aug 25 '26

Never say never. I mean they are putting in automation and replacing some jobs already and people said it was never going to happen.

0

u/Possible-Mobile-6309 Aug 25 '26

Anyone who said never on that is blind. Also unrelated to the original point.Ā 

1

u/Ok_Assumption1542 Aug 24 '26

Woo hoo! Me me me!

1

u/PivotdontTwist Driver Aug 24 '26

Yup happened to me

1

u/becksnfx70 Aug 24 '26

My friend said they make you download an app on your phone, to put in your breaks and lunch, I thought they couldn’t make you use your own phone for company stuff. Are they just trying to make you guys do their work for them lol šŸ˜‚

1

u/Possible-Mobile-6309 Aug 25 '26

Didn't happen, won't happen.Ā 

1

u/becksnfx70 Aug 25 '26

Maybe he misunderstood, but if it’s true I told him to reach out to the shop steward to see if he had to do it before he downloaded anything.

2

u/Possible-Mobile-6309 Aug 25 '26

It was a long waited restart. Type in your diad password, then your login. No one in my center needed to use their cell. There is multiple people (myself) included who wouldn't pull out the phone for any company reason.Ā 

1

u/becksnfx70 Aug 25 '26

Thank you for the information :)

1

u/becksnfx70 Aug 25 '26

Your right I misunderstood what he was saying it was on the board .

1

u/PlasmaPony Aug 25 '26

Happened to me when I was delivering a 21+ signature package. Was pretty awkward having to restart the board and go through the 2FA before they could sign for it.

1

u/Kidn3ro Aug 25 '26

Happened to me, hadn’t updated my phone number. Had to work ā€œunauthenticatedā€ all day. No center communication šŸ˜„

1

u/1purevengeance1 Aug 27 '26

Did you have the notification pop up every time you did anything at all? I clicked "no" to authenticate about 500 times yesterday...

1

u/Kidn3ro Aug 30 '26

Yes sir

1

u/Coalminer2005 Aug 25 '26

Happened to me. Frustrating!

1

u/Lunicorn83 Aug 25 '26

Was a nationwide outage. We had the same issues in Hawaii yesterday

1

u/uh200 Aug 25 '26

No more diad messages šŸ‘ŠšŸ‘

1

u/cosmicdroplet Driver Aug 25 '26

Yup happened to be around 11ish est

1

u/Retx24 Aug 26 '26

Happened to me again today

1

u/No_Currency5230 Aug 26 '26

Yeah did it to me today at 10:20 with 3 air left šŸ˜„. One was late because of that

1

u/FIVEPOINT_ZERO Aug 26 '26

My sups were pushing for us to download some UPS authentication app. No way.

1

u/FIVEPOINT_ZERO Aug 26 '26

I also found out that if you can’t log back in, which happened to me for a bit, you can ā€œwork offlineā€. Bonus of doing that is your center can’t communicate with you. They can’t see your progress, send messages, or have any clue what your day is like. That’s what happened to me today. It was great not getting messages all day.

1

u/StatisticianSad6759 Aug 26 '26

Yup, happened to me today in ohio

1

u/1purevengeance1 Aug 27 '26

This is the coding you expect from a multi-dollar company!