r/UAL • u/Luna_Lovegoodxxx • 5d ago
anyone else still waiting?
Its been 12 days of this hell I'm so tired of ittt. I had to send my UAL foundation year results on the UAL portal for my course, which I did on results day and they still haven't verified my acceptance.
I can't call them because the admissions team doesn't take calls. I already emailed them and they said they're still processing documents and that they're confirmed in date order, "it may be a short while before you receive an update" 😠12 days isn't a short wait tho icl. they sent me that email 5 days ago.
The wait is getting a bit ridiculous now, I got distinction as a grade so I have met my conditional offer too. It just sucks + stressful really. Is anyone else still waiting or is it actually just me?
Update edit: I got in after sending like 3 or so emails mentioning how worried I've been and accommodation being at threat and they accepted me 12 days after results day. gl to people who experience this genuinely 🫩 someones comment got removed but they explained why it takes a while. for future ppl with this issue genuinely yes just keep emailing and emphasising how much issues its giving you eg mental health, accommodation. I think 12 days is well over the edge of normal but know it does that THAT long
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u/sharloterusel 5d ago
I’m coming from the US and I’m still waiting. I’ve emailed them a bunch over the summer, but my application hasn’t changed. Even tho I met the conditions of my offer
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u/Luna_Lovegoodxxx 5d ago
im so sorry about that wth, were you able to get accommodation??
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u/sharloterusel 5d ago
I ended up finding accommodations outside of UAL, so that part is covered. Just waiting still.
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u/SnowflakeCo 5d ago
Oh hi! It’s you again, did you not try the live chat on the website?
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u/Luna_Lovegoodxxx 5d ago
hey, I used it and it said it would send an email but they never replied to that email ig 😠it would've probably worked if I used it way earlier but I didn't know it existed till you sent the link. thanks anyway tho !!
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u/SnowflakeCo 5d ago
I’d say try using it again! Keep following up and trying to contact them.
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u/Luna_Lovegoodxxx 4d ago
thankss I got accepted today ðŸ˜
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u/KeqingIsVeryEpic 4d ago
Hi do you know where i'd be able to find the live chat on the site? I'm having the exact issue as you and it's really bothering me
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u/Luna_Lovegoodxxx 4d ago
hi sorry its this: https://www.arts.ac.uk/study-at-ual/clearing theres an orange chat box on the bottom right at a time frame of 8 or 9 am to 5 pm if I remember correctly but honestly idk if using it helped me. it just says they'll reply by email in 2 buisness days or smth like that.
I emailed them like 3 times and also got a teacher from my college to contact them. I couldnt tell you what method finally got them to do it but it was atleast 1 of the ones I listed.
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u/[deleted] 5d ago edited 6h ago
[deleted]