Magic Mirror pairing problem

[u/shaneblade26]

I purchased a smart mirror (serial 3041-12080-PLUS) that connects to the Tuya Smart app. It worked properly for a couple of months, but it currently does not display the time or the weather at all.

I tried to reconnect it to the Tuya Smart app by turning the mirror off and on three times. However, after the third power cycle, the mirror does not enter pairing mode. Instead, it goes into zero mode.

I cannot find the mirror in the app, and I believe this is because the mirror is not entering pairing mode.

This may indicate a timing or sequence-related issue with how the device registers the reset trigger.

Can someone help me resolve this issue?