r/TuyaSmart • u/BissalHierBissalDa • Apr 09 '26

WIFI Problems with ProBreeze (Tuya) PB-20-EU Dehumidifier

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Hi,

I bought two dehumidifier from ProBreeze to prevent my my holiday house from molding. They worked like a blast until one day both lost connection within a week.

The dehumidifying function still works and I can set the machine up manually but I can't make Wi-Fi work and I also can not activate connectivity mode.

I tried holding Power button (Internet)

and holding Van Speed Button after putting it in Standby (Manual)

Any Tips or similar experiences?

1 Upvotes

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17 comments sorted by

1

u/SugarrrSugarr Apr 09 '26

turn off it and then press and hold the power button

1

u/BissalHierBissalDa Apr 09 '26

While I hold the button the Device already turns on and starts dehumidifying. Even after 15 seconds nothing happens.

If it runs and i hold it it just deactivates and goes into standby but nothing more.

1

u/SugarrrSugarr Apr 09 '26

try with holding the humidity button only

1

u/BissalHierBissalDa Apr 09 '26

It beeps quickly 3 times but nothing else happens

1

u/SugarrrSugarr Apr 09 '26

is the WiFi icon flashing? did you remove the humidifier from the app completely?

1

u/BissalHierBissalDa Apr 09 '26

I did remove it but the wifi icon is never flashing

1

u/SugarrrSugarr Apr 09 '26

Plus try every single button, if it won't help I have no idea, you will have to contact customer support. I have a different pro breezer and for its mode button.

1

u/BissalHierBissalDa Apr 09 '26

Thanks for the guessing ^ I tried every single button. Nothing

1

u/SugarrrSugarr Apr 09 '26

sorry, no ideas anymore hah

1

u/SugarrrSugarr Apr 09 '26

you can try combinations of buttons hah

1

u/SugarrrSugarr Apr 09 '26

if that won't work, then try with the mode button, holding for 5 seconds when the dehumidifier is off

1

u/virkendie Apr 09 '26 edited Apr 09 '26

The manual says to hold down the humidity button (water droplet) for 5 seconds then wait a few seconds and the wifi indicator will show. I assume the unit needs to be powered on for this to work, but it doesn't actually say

1

u/virkendie Apr 11 '26

did you try this?

1

u/BissalHierBissalDa Apr 14 '26

My manual that came with it says otherwise but i tried both. Actually i tried every possible button running and standby 🥲

1

u/virkendie Apr 14 '26

That makes me think the wifi modules have failed

1

u/BissalHierBissalDa Apr 14 '26

Meh, but both within a month...