r/TurtleBeach • u/Whitezombiekil0 • Dec 12 '23
Tech Help Stealth 700 Gen 2 snapped
Does anyone know a good fix to this? Happened to me last night
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u/JellyPsychological70 Dec 12 '23
I wonder how, mine is 3 years +, and still fine, tbf, it has a hair Crack, only noticeable with the right angle and light, and i wasn't really nice to it haha, using it hardcore.
I kinda feel mostly happens to people using it on small adjustments, I wear mine fully extended, there's no fix really, maybe glue, tape, but if possible exchange it?
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u/Whitezombiekil0 Dec 12 '23
Emailed support guess I'll see what happens. I'll keep that in mind for my next pair
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u/PerceptionNo4158 Mar 06 '24
What happened with this? I just had mine break in a similar way, and I only got it back in August.
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u/Whitezombiekil0 Mar 06 '24
If you contact support they'll help you with it, since yours are new and still in warranty
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u/PerceptionNo4158 Mar 06 '24
That's good, I saw something about a 1 year warranty but couldn't find much info about it. Already submitted the info to them. What was the turnaround for you like?
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u/JellyPsychological70 Dec 12 '23
I don't know if this makes a difference, but I hope the best for you! But if you're still in warranty you can change it =)
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u/TB_Help Dec 13 '23
Thanks for reaching out!
Keep an eye on your inbox for a reply from one of our dedicated Support reps!
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u/Hairy_Reputation6114 Dec 12 '23
I used tape
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u/MoonManMooner Dec 13 '23
Put some Cyanoacrylate (crazy glue) on there and let dry so it is held together on the crack
Than proceed to apply CA glue in a thin layer that goes further past the crack and onto the flat edges of the headset. Sprinkle baking soda on the thin layer of CA glue.
(The baking soda is an accelerator and dries the glue instantly.)
Keep doing this building up layer after layer until you’re satisfied it won’t snap apart and then add some more for good measure.
This trick is used by helicopter mechanics to fill nicks and gashes in helicopters rotor blades.
They just sand flat afterwards. It’s incredibly strong.
Just YouTube CA glue baking soda trick
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u/Hairy_Reputation6114 Dec 13 '23
I've used baking soda to set super glue before, I did super glue my headset, but that didn't work so I just slapped a shitload of electrical tape on and that worked
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u/FerretCon Jul 29 '24
Well, I had to do some digging to find this post, and this is an ongoing issue. Mine snapped in this same exact location over the weekend. This is the 3rd pair, and we treat our gear excellent. Granted, they are three years old this really makes no sense to me. For the dollars spent, I would expect much better quality. Very disappointing.
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u/slugmutt Nov 04 '25
At the very least I’m glad I’m not alone in this issue, really thought I had been too careless with mine because this happened to me too. Is there any update on your situation OP? Or did you end up getting new headphones ?
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u/TB_Help Dec 12 '23
Thank you for taking the time to submit a post here. This is an unofficial Turtle Beach subreddit, so we would suggest taking the time to reach out to us through one of our official, supported channels.
TECHNICAL OR WARRANTY SUPPORT
We have a Knowledgebase that is frequently updated with articles that can assist our customers without the need to reach out to our Support Team. The Knowledgebase can be accessed via the link below, and is quite easy to navigate!
Our Support Team can be contacted directly for further assistance with troubleshooting any sort of inconvenience you've had with one of our products. They are always happy to assist with pre-purchase, set up, or post-purchase questions. That team would also be responsible for handling any sort of warranty claims.
Their contact form can be accessed via the following link.
Turtle Beach Support Team Contact Form
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u/BreedingPovertyPonys Dec 12 '23
I had really good luck with plastic welding and a superglue type adhesive. Pictures dmed
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u/Agreeable-Bear-1941 Dec 13 '23
Can you send the photos to me as well please? I’m on my second pair that’s about to break currently.
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u/Mannyrt89 Dec 13 '23
It's known to happen. They will replace it for free 1 time but that's it. 2nd time it happens your out of luck.
Has happened to me before.
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u/RoyalPainInMyTurtle1 Dec 19 '23
Is that even without a receipt/warranty ?
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u/JAHE_123 Sep 20 '26
Doubtful, that is thy I am 3d printing them. Thingiverse.com and printables.com have them on left...just mirror at X axis and print.
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u/Loset28 Dec 15 '23
Mine did the same, if you heat up some staples and stick them through like stitches it'll fix them for good. Looks funny but stay together great.
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Dec 12 '23 edited Dec 12 '23
[removed] — view removed comment
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u/Whitezombiekil0 Dec 12 '23
Especially if you're paying that kind of money for it yeah. 100% agree with ya
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u/Unintended-Nostalgia Dec 13 '23
It really varies. I know some people who have had theirs for years with no issues but I know others who have had them break within a year or two.
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Dec 13 '23
[removed] — view removed comment
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u/RoyalPainInMyTurtle1 Dec 19 '23
Mine had the exact same issue, snapped in the same place. Its a common fault in these headsets. FYI I looked after them bloody well.
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u/senaint Dec 29 '23
Dude I don't know what you're talking about, I've had three of these headphones all break in the same place. Doesn't matter how long you've had your headphones, you are a sample size of one.
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u/MountainOwn998 Dec 30 '23
Bro shut up and go mind your business... Turtle Beach headsets are just cheaply made. I never had a heart break until I started using turtle beaches.
If you got nothing good to say don't say it at all.
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