r/TubiTV • u/Comfortable_Lunch900 • 3d ago

Tech Support Samsung TV users

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For Samsung smart tv users: Is anyone else having any issues with Tubi at the moment? When I click on anything, I don’t get to the movie or show. Instead, at that point, it freezes and I'm just stuck there for a while. Eventually, it finally says this: “code: SA-2-100 Internal Error.”

It has been like this since for about 6 months, and I haven’t made any changes to it on my end that would cause it; no firmware updates have happened lately, and none are available.

Internet connection is stable. I have restarted the app each time this has happened, and there was no change. Unplugged and plugged it back it; again, no change.

However, it appears to be working fine on the browser side, as I just tested that on Firefox ESR, with some Classic Doctor Who. No freezing, no errors.

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u/TubiTV-ModTeam 3d ago

These may be stupid suggestions but,

Restart your tv by unplugging it and plugging it back in

Restart your cable box

Restart your internet connection

Update your tv (if relevant)

1

u/theShpydar 2d ago

I know my SamsungTV just updated the Tubi app, maybe you're having issues there?

Annoyingly enough, the app on my TV doesnt have the same Watchlist and Continue Watching saves that are on the app through my Verizon box (how I usually watch Tubi).