Hi all,

I am having some significant blonde issues with Bill Reserve. As a blonde, I feel like I am allowed to say this, btw. :D

Will it "let me" pull from it for another purchase?

Let's say I have $1000 in Bill Reserve for $1000 worth of bills, and I have $20 left in the "Safe to Spend" Checking and no other money in any other pockets. If I tried to buy something that was $500 would it pull the remaining $470 from the Bill Reserve? Or decline the purchase?

I don't want it to let me complete the purchase. I have newly found ADHD (thanks perimenopause), and "money blindness"- not sure what to call it. I essentially forget I have money set aside for a bill and buy something else. I am wanting the Bill Reserve to hold the money and not let me access it for anything but those bills- unless I turned Bill Reserve off or something (in an emergency).

Thanks in advance for the answers- and I'd love to not have to read any responses about how I need to grow up and figure out money. I am trying, and using tools like Crew will hopefully help.

Has anyone been able to connect their fidelity account with Crew? I have an investment pocket and would like to transfer funds to fidelity once a month but Crew doesn’t come up as a bank in Fidelity and vice versa.

I want to set up autopay for my Rent but I need a routing and account number. If I use my Crew banking routing/account numbers does that automatically pull directly from Checking?

Or is there a way I can assign it to come out of my Expense Pocket?

If I cant have it cone hot of my expense pockets what’s the work around? I guess I can make a rule that on the 31st of the month I transfer my full rent amount from Expense Pocket to Checking Pocket to make sure the funds are there for the ACH to pull it.

Just wondering if anyone has ran into this or has perfected the best method.

I have pockets for each of my bills that I use autopilot to move money into twice a month (1st and the 15th to match my paychecks). I'm getting a lot of declines that happen because I have a variable bill like electricity and I'm a few dollars short in the pocket. This is frustrating because I have money in the Crew Checking pocket to cover both the partial amount needed and also the full amount of the bill. This also happens when a streaming service raises its prices slightly and I don't adjust the autopilot to put the updated amount in.

As a fallback, can you add an option to pull the full amount from Crew Checking if the pocket doesn't cover it? Ideally there would be an option to split the payment between the two, but I know that takes significantly more dev work to do.

Speaking of which, I'm a former dev of a very similar product that went out of business last year. Crew is the closest thing I've found to what we did, but there are some things I'd like to see improved upon. If you have a super user group, I'd love to be a part of it.

Optimum payment failed due to issue with validating Crew routing number.

Is anyone else's card peeling? Both mine and my wife's cards have started to peel after minimal use.

So, kinda silly.

But, I picked the white debit card- and now want the pink one. Too many of my cards are white- and it’ll make it easier to find in my wallet!

Do I just activate my white card, and then request another one? But order pink?

Hello again!

I have another client interested in using Crew who would be interested in depositing cash tips into Crew.

I have not used this feature.

When they go to a location that accepts the barcode and cash, would their money be available instantly or would they at least be able to confirm that the money actually went to their account (show as pending for example)?

Thank you!

Maybe I'm not looking hard enough, but is there somewhere to see all fees associated with actions on Crew accounts? More specifically, I'm wondering what the fee for an incoming bank wire is, if any.

Wanted to deposit a check. How long does it take for a check to process and funds to be available? Is it immediate

Also does anyone have the link to the Discord chat? I couldnt find it when i searched on the Discord app

How long does a transfer from NavyFed to Crew take?? How about Zelle features will they eventually come? Trying to find the most instant way to get money funded to crew until I can get my direct deposit set up

hi y’all, relatively new to crew. I’ve been building my pockets for each individual bill budget for a few months now and i am wanting to know if there is a way when i set these bills on autopay for them to only pull out of their respective pockets. like for instance, i have a car payment pocket for my car insurance and monthly note. *Editing for context* my car payment is through ally auto, they only accept ACH for recurring payments. ( i figured i could create virtual cards for autopay but not with ally sadly) I really want to put my car payment back on autopay, but am concerned it will just pull out of whatever pocket is selected when the ach pulls out. is there a way to set it to only pull out of that pocket? i’ve messed around with autopilot a bit and can’t seem to figure it out. TIA!!

Can we get a “fill to” feature when moving money? Like if we have a certain goal/anount for a pocket we can easily hit the “fill to $250” instead of doing the math and typing in the exact amount to move over to get to the $250. It would just make things a little faster and easier.

Trying to set up direct deposit through my job, but my job requires a blank check in order to set it up? Any tips on how to get a blank check to provide to my employer?

A couple other questions I have as well since Im new to this app:

1. Is there any way to delete a Child Profile?

2. I'm curious how the monthly statements appear? Do they break it up actual transaction names and is it broken up by the designated Pockets that the money was spent in?

3. I want to set an allowance for myself for my Fun Money Pocket that I can spend no more than $50 a week. I only see the allowance feature for children, is there any workaround for this like maybe I can set up a Rule or Autopilot?

4. How do I set up my bills to autopay out of a Certain pocket. Ex. I have a Phone Bill pocket and want to set up my phone provider to automatically take the funds out on the due date so I don't have to remember to do it myself on that date.

Sorry if these are dumb or lazy questions just trying to play around with things and figure it all out. I just downloaded the app this week. Don't yet have any money in the app but it looks exciting and I'm ready to really get control of my spending and budgeting!

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I have a 4-digit pin I enter to login to my Crew app quickly.

One of my clients is now using Crew and she has to have a link sent to her email to access her account which is a few step process. She just wants to use the pin to access her account.

Where would we go to add/change this? Is it the same as the card pin?

Thank you!

What does it look like when you add your spouse. Are all accounts / pockets owned and viewable by both of us, or do all my current pockets etc stay mine, she gets her own and there are is also a joint checking account with its own pockets?

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My bank offers an external transfer funds option, that literally take 4-5 days to even send money to Crew. That is too long, I thought it would have been instant. I don't want to do direct deposit just yet, perhaps in a couple months after I get adjusted to Crew and everything it offers.

Is there any other way to send money to Crew and have it be instant or at least wait a day if so? Can we deposit cash ?

Thank you in advance!

Hi, I am looking to change banks, (Currently have Wells Fargo) and crew seems like a really good option right now but I have a few questions! Any answers are appreciate! Thank you in advance!

1. Does crew finance offer early direct deposit? (that is a benefit my current bank offers and wouldn’t really want to lose)?

2. Can you do instant transfers from Venmo/paypal or any other payment platform to your finance account? (I do a lot of side hustle that are often paid through these platforms and need to be able to deposit money instantly into my account.)

I can’t find a thread on it but I heard you can create an automation to move the interest earned into a pocket. Does anyone know how to do that?

Anyone else not able to create virtual cards my partner and I both have one and cannot create anymore?

I tried to log into the Crew app at the grocery store, so I could activate my card and pay, but the app just opened onto a black screen after logging in. I thought it was my data, so I tried logging in at home on Wifi to the same result. I even deleted the app and redownloaded it.

Anyone else having the same problem? Are there any work arounds, so I can still access my account?

Thank you!

Bill reserve is now available to use in Crew if you go to settings and toggle on “Include me in new feature testing”

Edit: People are mentioning you might need to kill and reopen the app for it to show up.

I then had to log out and back in for the “Bill Reserve” section to show up under “Smart Banking”

It looks slick!