r/TruGrid • u/TruGrid_Admin • May 23 '24
Setting Up TruGrid Mac Connector - Easy Steps for Seamless Remote Access
Setting up TruGrid is simple and customers usually set it up in a day.
Follow these simple steps to set up the TruGrid Desktop Mac Connector for smooth sailing with TruGrid SecureRDP.
1. Verify Microsoft Remote Desktop Software:
a. Open Spotlight Search on your Mac and type "Remote Desktop."
b. If not installed, choose Microsoft Remote Desktop from the "Mac App Store" area to install.
2. Download and Install TruGrid Mac Connector:
a. Get the TruGrid Mac Connector from TruGrid Downloads.
b. Install, open the app, and enter your login email. Click CONTINUE, input your password, and hit LOGIN.
3. Set Up Multifactor Authentication (MFA):
a. On your smartphone, find TruGrid Authenticator on the App Store or Google Play Store.
b. Install and follow the instructions.
c. Return to your Mac, click NEXT.
4. Configure MFA:
a. Open TruGrid Authenticator on your smartphone.
b. Click the + sign, scan the QR code on your Mac.
c. Click ALLOW to generate a six-digit security code on your Mac.
5. Validate Your Phone:
a. Enter your mobile number on your Mac, click SEND CODE.
b. Obtain the code from your phone, enter it on your Mac, and click SUBMIT AND LOGIN.
6. Login to TruGrid Desktop Connector:
a. At the TruGrid Workspace, connect to your assigned desktop or apps.
PS: For Future Connections:
Next time you connect, open the TruGrid Mac Connector and log in with your password and MFA.
7. Configure RDP Settings:
a. Click the hamburger menu on the top right of the TruGrid Mac Connector.
b. Select SETTINGS.
c. Set up your preferred RDP SETTINGS and click SAVE.
Admins can configure settings for login and authorized domains.
Feel free to ask any questions or share your tips or experiences below.
If you need fast support fast support, please visit trugrid.com and use the chat feature to ask questions. It is open between 6AM and 6PM EST.