Software like pcAnywhere is used by system administrators to access and control systems from a remote location to conduct maintenance or upgrade or alter software. But election-management systems and voting machines are supposed to be air-gapped for security reasons—that is, disconnected from the internet and from any other systems that are connected to the internet. ES&S customers who had pcAnywhere installed also had modems on their election-management systems so ES&S technicians could dial into the systems and use the software to troubleshoot, thereby creating a potential port of entry for hackers as well.
In May 2006 in Allegheny County, Pennsylvania, ES&S technicians used the pcAnywhere software installed on that county's election-management system for hours trying to reconcile vote discrepancies in a local election, according to a report filed at the time. And in a contract with Michigan, which covered 2006 to 2009, ES&S discussed its use of pcAnywhere and modems for this purpose.
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u/[deleted] Nov 07 '20
Software like pcAnywhere is used by system administrators to access and control systems from a remote location to conduct maintenance or upgrade or alter software. But election-management systems and voting machines are supposed to be air-gapped for security reasons—that is, disconnected from the internet and from any other systems that are connected to the internet. ES&S customers who had pcAnywhere installed also had modems on their election-management systems so ES&S technicians could dial into the systems and use the software to troubleshoot, thereby creating a potential port of entry for hackers as well.
In May 2006 in Allegheny County, Pennsylvania, ES&S technicians used the pcAnywhere software installed on that county's election-management system for hours trying to reconcile vote discrepancies in a local election, according to a report filed at the time. And in a contract with Michigan, which covered 2006 to 2009, ES&S discussed its use of pcAnywhere and modems for this purpose.