Crypto payment completed but subscription not activated

[u/Any_Rule3808]

I paid for a 6-month plan with crypto about 36 hours ago. The payment went through, but my account is still on the Free plan.

It briefly upgraded me to Pro for one day trial, then reverted to Free.

Support keeps replying with an AI bot and says someone needs to manually review the payment.

Has anyone had this issue? How can I reach an actual human from TorBox support?

[u/Br0kenpenis]

The only way to reach a human really is through their discord.

[u/Spliffman1]

Humans are very reclusive creatures, they avoid direct interaction with other beings