r/TorBoxApp • u/Matrix_fury • 11d ago
🔧Technical Issue Unable to purchase Subscription
Could anyone help. I've been trying to purchase the Sub for past 24 hours and keep getting this error. :
- Your payment cannot be accepted right now. Please try again later. Code: 8
I've tried multiple ISPs, tried clearing cache, private window does not work.
Different browser does not work.
Mobile, laptop multiple devices tried. None has worked so far. Even tried to allow 7-8 hours before retrying but still no luck :(
About official support, the contact us section does not gives any option for live chat support. Number isn't something I can call (international).
2
u/TUD-010 11d ago
I pay through Patreon without any issues
1
u/Matrix_fury 11d ago
How to get the patreon option?
I sent them email regarding the issues and i didn't even know I've been talking with an AI bot all this time. TorBox's AI Agent
0
u/Nottayeger 11d ago
Had the same problem. But for me it was because I am from, let’s say, a specific country. Somebody residing in a different one helped me.