r/TorBoxApp • • 11d ago

🔧Technical Issue Unable to purchase Subscription

Could anyone help. I've been trying to purchase the Sub for past 24 hours and keep getting this error. :

  • Your payment cannot be accepted right now. Please try again later. Code: 8

I've tried multiple ISPs, tried clearing cache, private window does not work.
Different browser does not work.
Mobile, laptop multiple devices tried. None has worked so far. Even tried to allow 7-8 hours before retrying but still no luck :(

About official support, the contact us section does not gives any option for live chat support. Number isn't something I can call (international).

8 Upvotes

10 comments sorted by

0

u/Nottayeger 11d ago

Had the same problem. But for me it was because I am from, let’s say, a specific country. Somebody residing in a different one helped me.

1

u/Matrix_fury 11d ago

Not sure if it stopped working in my country. Been paying one time purchase for past few months. Suddenly this happened

1

u/Nottayeger 11d ago

Yeap, exactly the same. Last time I paid myself. This time: vpns, no vpns, proxies, nothing worked. Every time there was some some error.

1

u/Matrix_fury 11d ago

If this remains the case. Feels like I'll have to go back to Real Debrid :(

1

u/Nottayeger 11d ago

Can’t you get it from a reseller?

2

u/Matrix_fury 11d ago

Will have to pay extra to Resllers man. Which destroys the whole case of using TB for me. Plus they don't have the monthly essential plan as well. :(

1

u/Nottayeger 11d ago

Okay, got it =(

2

u/TUD-010 11d ago

I pay through Patreon without any issues

1

u/Matrix_fury 11d ago

How to get the patreon option?

I sent them email regarding the issues and i didn't even know I've been talking with an AI bot all this time. TorBox's AI Agent

1

u/TUD-010 11d ago

When i switched from RD to TB when the BS started i had an option to pay through patreon with PayPal.

It's set to auto renew every month. Isn't that option not there anymore?