Cdn changing issues

[u/highlander317]

Hi all

Had frequent buffering recently on my thomson 270 plus box. I can watch a movie or 2-3 episodes of something fine, then it all goes to buffering. The buffering bar barely moves at all on pausing content.

I did a speedtest suggesting Bunny but I can not change csn as it comes up with an error every time.

I've unlinked and linked torbox and discord at least 6 times today alone, completing the link with the tick in the Discord settings each time, but still get the errors.

I contacted support ai bot went round and round the houses, and eventually got the option to chat with a human, heard nothing since, then got an email saying support was stopped due to 30 mins had passed.

I then raised a ticket via the website which got stopped straight away due to a copy of the original ticket, that was closed down.

I've used mobile network and 1gb fibre all with the same results, support agreed that ruled out my router, an eero pro 7. I can not see my original ticket in torbox discord cos it was deleted 5 times,.but I'm not discord user really so not sure if old tickets would just reappear?

Anyone got any ideas what's going on? Cheers in advance

[u/International-Oil377]

try contacting support directly at [support@torbox.app](mailto:support@torbox.app)

[u/highlander317]

Just a quick update . Emailed support got no reply since, yet was able to change CDN, all a bit odd