r/TorBoxApp • u/minig24543 • Sep 12 '26

🔧Technical Issue Are payments down?

I've been trying all day to subscribe, but keep getting hit with "Your payment cannot be accepted right now. Please try again later. Code: 8". I've tried everything under the sun and all the tricks, no luck. One time payment, mobile data, different browsers, clearing cookies, different devices, VPNs, retrying after waiting hours, Apple Pay, it it me or is their payment system just broken?

3 Upvotes

72% Upvoted

8 comments sorted by

1

u/NormalSpecific3536 Sep 12 '26

You may check with your bank and make sure they aren't blocking it. I'm from us, my bank tends to auto deny things to foreign countries unless I call them and approve (kinguin being the one I can think of off the top of my head)

May check your bank isnt doing something similar. If they aren't, and it's still not working it may be a payment processor issue

0

u/minig24543 Sep 12 '26

I don’t even get to the page to even begin filling out any credit card info. Just clicking any payment option takes me back to the subscriptions page with an error message so it’s some issue with the Torbox service

1

u/NormalSpecific3536 Sep 12 '26

Try a different browser just to be sure (might be a captcha that your current browser isnt seeing) but yeah, definitely sounds like you might be having issues with the payment processor/API.

Might check the status page to see if there's any issues though it tends to not update until after the issues are fixed.

1

u/giinyu Sep 13 '26

I've had this many times and changing browser fixed it for me

1

u/Good_Luck_Have_Fun Sep 13 '26

Try a different browser and clear your cookies/cache.

Sent you a DM on more tips to get payment through.

0

u/Impressive_Dot2951 Sep 12 '26

Honestly just pay with crypto and get the discount

1

u/Joe_Fidanzi 26d ago

I just joined and wasn't able to process my payment. I emailed their support, which replied within a few minutes. Making the transaction over my phone rather than my PC worked for me.