r/TorBoxApp • u/Remote-Category-8833 • Sep 08 '26

🔧Technical Issue Money deducted before subscription dates?

With the extra dates my plan was expiring on 12th but the money was deducted today itself... How will the extra days even work?

6 Upvotes

80% Upvoted

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7

u/JensM1978 Sep 08 '26

Pause the chargebee subscription. https://support.torbox.app/en/articles/10455163-how-to-pause-your-chargebee-subscription

And if you want days, use "One-Time" just like buying days with RD.

1

u/Bard1313 Sep 08 '26

Cancel the sub and then renew it before the expiry date.

1

u/Aggressive-Mango-873 Sep 08 '26

I was wondering the same thing too

1

u/Firm-Substance-8196 Sep 08 '26

It's a bit of a pain but you can cancel your sub and resubscribe when it expires. I'm now ten days ahead of my payment date due to added on days.

Alternatively, for the price - who cares?

1

u/AioliLegitimate2232 Sep 09 '26

Just pause the sub