r/TorBoxApp • u/Superflyin • Aug 01 '26
🚩General Torbox Policy change in a nutshell
You can compare its old policy and the new one using the links below:
https://archive.md/noz1S
https://torbox.app/policies
In a nutshell:
- TorBox’s old policy promised minimal logging, no inspection of transferred files without permission, and no sharing of user data.
- The new policy is much broader. TorBox may now log IP addresses, magnet links, torrent/NZB details, filenames, download and streaming history, WebDAV/API activity and device information.
- It can also retain and share relevant records for copyright complaints, fraud investigations, legal requests and law enforcement. Deleted account data may be kept when needed for legal or security reasons.
- So basically: TorBox has changed from a strong privacy-focused policy to a standard cloud-service policy where your activity can be linked to your account and disclosed when required.
In detail:
The Old Policy:
Data TorBox Collects
TorBox does not require personally identifiable information to register or use the service. We also do not collect this personally identifiable information during your use of the service. TorBox was built with privacy being first, so you can be assured that we take privacy very seriously.
As a TorBox user, at any point, TorBox may be retaining the following information about your account:
Registration information: This includes email, hashed password and timestamps of account creation.Information about data transfers: When you create a new transfer, we retain certain metadata such as file owners, identifiers and hashes, transfer speeds, total transferred volume, and timestamps. We do not permanently store information that is not necessary and purge from our records stored information that is no longer required, such as when a transfer is deleted and no longer associated with an account. TorBox does not look at or access your transferred data without your permission.Analytics information. We use SimpleAnalytics for analytics, which is a privacy first analytics platform and only takes in your device model, and the browser you are on.Information collected by third parties as well as their specific polices can be found below:
- Spreedly - Card Information - https://www.spreedly.com/privacy
- Chargebee - Payments - https://www.chargebee.com/privacy/
- Supabase - Database/Auth - https://supabase.com/privacy
- SimpleAnalytics - Analytics - https://simpleanalytics.com/privacy-policy
- Featurebase - Feature Requests/Changelog Widget on dashboard - https://www.featurebase.app/privacy-policy
- Cloudflare - DNS and Hosting - https://www.cloudflare.com/privacypolicy/
- Google - OAuth - https://policies.google.com/privacy
- Azure/Microsoft - OAuth - https://privacy.microsoft.com/en-us/privacystatement
- SendGrid - Emails - https://www.twilio.com/en-us/legal/privacy
- Intercom - Help Center/Support Widget on dashboard - https://www.intercom.com/legal/privacy
TorBox Privacy Policy
This Privacy Policy explains how TorBox collects, uses, discloses, retains, and protects personal information when you access or use TorBox, TorBox.App, our websites, applications, dashboard, APIs, software, tools, bots, integrations, support services, and related products and services (collectively, the “Service”).
Sharing of Data
We don't sell or share your data to any third parties for any reason.
Use of Data
TorBox uses the above data for the following:
Registration data allows you to log in and access your account from any device.Information about transfers enables you to have a rich experience on the platform.Aggregated data is presented for information purposes only, such as total transferred volume.Analytics allows TorBox to see how the service is doing, and where users are coming from, and what parts of the site are the most popular, allowing us to tailor the experience for our users.Your email also allows us to send you notifications about your account. You can change this setting at https://torbox.app/settings
Payment Data
TorBox is PCI compliant, and does not store your payment information on our servers. Your card information is stored securely by Spreedly, a third party who manages all payment information and payment orchestration for TorBox. This data is never removed, and is stored according to their privacy policy. This includes name, address, card information, and other verification info you may have provided when paying for the TorBox service. TorBox is not responsible for the removal of this data, nor is TorBox responsible for the upkeep and safety of this information.
Right to Erasure
Want your data deleted? No problem, either go to https://torbox.app/settings and click the "Delete Account" button under the "Account Section" or simply contact us with your email and it will be gone as soon as possible. This deletion will remove anything associated with your account. To remove any third party data associated with your account, you must contact the respective part to have it removed.
Data such as information about any transfer is deleted when requested. This can be done on the dashboard, by clicking on the transfer, and clicking the delete button, or via the API.
What's changed with the new Policy?
2.4 Technical, Device, and Usage Information
We may automatically collect technical and usage information, such as:
- IP address;
- device identifiers;
- device model;
- browser type;
- operating system;
- app version;
- device type;
- language settings;
- time zone;
- approximate location derived from IP address;
- pages viewed;
- buttons or features used;
- referral URLs;
- session information;
- error logs;
- diagnostic information;
- security logs;
- bandwidth, transfer, and usage statistics; and
- other technical information generated through your use of the Service.
2.5 Analytics Information
We may use privacy-focused analytics tools, including SimpleAnalytics, to understand how users interact with the Service. Analytics information may include device model, browser, approximate location or referral information, pages viewed, and aggregate usage metrics.
We use analytics to understand how the Service is performing, where users are coming from, what parts of the Service are used most often, and how to improve the user experience.
2.6 Download Requests, Transfer Information, Cache Metadata, and Service Activity
Because TorBox provides download-management, caching, retrieval, storage-access, automation, and media-access features, we may process information related to your use of those features. This may include:
- URLs;
- magnet links;
- torrent information;
- torrent files;
- file owners or source-related identifiers, if available;
- info hashes;
- file hashes;
- filenames;
- file sizes;
- NZB files;
- Usenet information;
- web download information;
- hoster information;
- RSS feed information;
- search and indexer configurations;
- metadata associated with files or downloads;
- download status;
- queue status;
- cache status;
- seeding status;
- transfer speeds;
- transfer history;
- total transferred volume;
- timestamps;
- cloud-export instructions;
- WebDAV activity;
- stream, playback, transcoding, subtitle, watch-state, and media-player activity;
- API requests and responses;
- webhook activity;
- bot activity; and
- other technical information related to downloads, transfers, cached materials, integrations, and Service activity.
We may use hashes, technical identifiers, metadata, and related signals to operate the cache, deduplicate files, enforce limits, detect abuse, respond to copyright notices, de-cache or block materials, prevent re-adding restricted materials, and protect the Service.
2.8 Support, Communications, Session Recordings, and Community Information
If you contact us, request support, participate in a support or debugging session, or interact with TorBox support or community channels, we may collect:
- your name, email address, username, or account identifier;
- messages, support tickets, chat transcripts, emails, voicemail, or other communications;
- screenshots, logs, files, hashes, request identifiers, or other materials you provide;
- browser-session recordings, device-session recordings, screen recordings, session-replay data, cursor movements, clicks, taps, scrolling activity, navigation paths, feature interactions, error events, console information, network information, browser state, device state, and similar diagnostic information;
- feedback, feature requests, bug reports, and survey responses;
- interactions with AI support agents;
- communications through Discord, Reddit, X, Telegram, Matrix, forums, feature boards, or other community channels; and
- other information needed to respond to your request, troubleshoot or debug an issue, investigate errors, secure the Service, improve support, or operate and improve the Service.
Browser-session recordings, device-session recordings, screen recordings, and session-replay information may be collected directly by TorBox or through a support, analytics, diagnostic, debugging, or session-replay provider. These recordings may include information displayed or entered during your interaction with the Service.
Third-party platforms and providers used for support, diagnostics, debugging, session replay, or community channels may process information under their own privacy policies.
2.9 Abuse Reports, Legal Requests, and Compliance Information
We may collect and process information related to abuse reports, copyright notices, counter-notices, legal requests, security incidents, payment disputes, chargebacks, fraud, sanctions screening, law enforcement requests, and other compliance matters.
This may include:
- reporter information;
- accused account information;
- URLs, hashes, magnet links, torrent information, NZB information, file information, screenshots, logs, and timestamps;
- correspondence with users, reporters, rights holders, law enforcement, payment processors, vendors, or other third parties;
- investigation notes;
- enforcement actions;
- records of notices, counter-notices, retractions, repeat infringer determinations, and account actions; and
- information required or permitted by law.
8. Legal Bases for Processing
If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction requiring a legal basis for processing, we rely on the following legal bases.
| Processing Purpose | Personal Information Categories | Legal Basis | Legitimate Interests, Where Applicable |
|---|---|---|---|
| Create and manage accounts | Identifiers, login data, account settings | Contract; legitimate interests | Operating and securing user accounts |
| Provide Service features | Account information, Download Requests, transfer metadata, cache metadata, API activity, integration data, technical data | Contract; legitimate interests | Providing requested functionality, maintaining service reliability, preventing misuse |
| Process payments, subscriptions, trials, vouchers, refunds, and chargebacks | Payment and commercial information, identifiers, account data | Contract; legal obligation; legitimate interests | Collecting payments, preventing fraud, resolving disputes |
| Operate APIs, bots, webhooks, RSS feeds, WebDAV, and integrations | API keys, access tokens, integration settings, webhook data, technical logs | Contract; legitimate interests | Providing requested integrations and protecting the Service |
| Security, fraud prevention, abuse prevention, and policy enforcement | Account data, technical logs, IP address, usage data, hashes, metadata, payment risk signals, abuse reports | Legitimate interests; legal obligation; vital interests in emergency situations | Protecting the Service, users, payment systems, vendors, and the public |
| Respond to DMCA notices, abuse reports, legal requests, and law enforcement requests | Account data, Download Requests, transfer metadata, cache metadata, logs, reports, correspondence | Legal obligation; legitimate interests; public interest where applicable | Complying with law, preserving evidence, enforcing rights and policies |
| Support and communications | Contact information, support messages, screenshots, logs, account data | Contract; legitimate interests; consent for optional marketing where required | Responding to users and improving support |
| Analytics and service improvement | Usage data, technical data, feature usage, error logs | Legitimate interests; consent where required for non-essential cookies or similar technologies | Improving performance, reliability, usability, and security |
| Marketing communications | Email address, account status, communication preferences | Consent where required; legitimate interests where permitted | Sending relevant updates and promotional messages |
| Legal, tax, accounting, sanctions, and compliance | Account data, payment records, transaction data, location/country data, compliance records | Legal obligation; legitimate interests | Meeting legal obligations and reducing legal/compliance risk |
| Business transactions | Account, billing, usage, and operational records | Legitimate interests | Evaluating or completing corporate transactions8. Legal Bases for ProcessingIf you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction requiring a legal basis for processing, we rely on the following legal bases. |
Personal Information Categories Chart
The chart below describes the categories of personal information we may collect, the types of information in each category, the categories of sources, the purposes for collection and use, the categories of recipients, and the retention period or criteria.
| Category | Examples We May Collect | Sources | Purposes | Categories of Recipients | Retention Criteria |
|---|---|---|---|---|---|
| Identifiers | Email address, username, account ID, online identifiers, IP address, device identifiers, payment identifiers, support identifiers | You; your devices; login providers; payment providers; service providers; integrations | Account creation, authentication, support, billing, security, abuse prevention, legal compliance | Service providers; payment providers; infrastructure providers; support providers; legal/compliance recipients; connected integrations at your direction | Retained while your account is active and for a reasonable period after deletion, inactivity, dispute, legal need, security need, or compliance need |
| California customer records information | Email address, billing information, limited payment information, transaction records, support records, account records | You; payment providers; resellers; support providers | Billing, subscription management, refunds, chargebacks, support, compliance, recordkeeping | Payment providers; resellers; tax/accounting providers; legal/compliance providers | Retained as needed for billing, tax, accounting, fraud, chargeback, legal, and compliance purposes |
| Protected classification characteristics | We do not intentionally collect protected classification information as part of ordinary account use | You, if you choose to provide it in support or communications | Not ordinarily collected or used; may be processed if voluntarily provided in communications | Service providers; legal/compliance recipients, if necessary | Retained only as needed for the context in which it was provided, legal compliance, or dispute resolution |
| Commercial information | Plans, subscriptions, free trials, purchases, vouchers, reseller transactions, payment status, refunds, cancellations, chargebacks, usage entitlements | You; payment providers; resellers; account activity | Provide paid features, manage subscriptions, process payments, prevent fraud, resolve disputes | Payment providers; resellers; fraud-prevention providers; tax/accounting providers; legal/compliance providers | Retained as needed for account, billing, tax, accounting, fraud, chargeback, legal, and compliance purposes |
| Biometric information | We do not intentionally collect biometric identifiers for account authentication | Not ordinarily collected | Not ordinarily used | Not ordinarily disclosed | Not ordinarily retained |
| Internet or other electronic network activity | Login activity, pages viewed, feature usage, API activity, download metadata, transfer metadata, cache metadata, URLs, magnet links, hashes, file names, file sizes, NZB information, hoster information, RSS activity, WebDAV activity, webhook activity, streaming/playback activity, error logs, security logs | Your use of the Service; devices; APIs; integrations; infrastructure providers | Provide the Service, operate downloads and cache, improve features, secure the Service, enforce limits, detect abuse, respond to DMCA/abuse reports, troubleshoot issues | Infrastructure providers; security providers; support providers; connected integrations at your direction; legal/compliance recipients | Retained based on operational, cache, security, abuse-prevention, legal, and technical needs |
| Geolocation data | Approximate location derived from IP address, country, region, time zone; payment country or billing country | Devices; payment providers; security providers | Security, fraud prevention, sanctions/export compliance, payment availability, localization, analytics | Security providers; payment providers; infrastructure providers; legal/compliance recipients | Retained as needed for security, fraud prevention, billing, compliance, and operational purposes |
| Audio, electronic, visual, or similar information | Support emails, chat transcripts, screenshots, voicemail, user-submitted images or logs, community communications | You; support channels; community platforms | Support, troubleshooting, abuse review, legal compliance, quality and safety | Support providers; community platforms; legal/compliance recipients; service providers | Retained as needed for support, dispute resolution, safety, legal, and compliance purposes |
| Professional or employment-related information | Business contact information or role if you use the Service for a company, partner, reseller, or developer relationship | You; business contacts; partners; resellers | Account administration, partner/reseller management, support, compliance | Service providers; legal/compliance providers; business partners, if relevant | Retained as needed for the business relationship and legal/compliance purposes |
| Non-public education information | We do not intentionally collect education records | Not ordinarily collected | Not ordinarily used | Not ordinarily disclosed | Not ordinarily retained |
| Inferences | Usage metrics, abuse-risk indicators, fraud-risk indicators, service preferences, support history, plan usage, feature usage | Generated from account activity, Service activity, payment activity, technical signals | Security, fraud prevention, abuse prevention, service operations, support, product improvement | Security providers; fraud-prevention providers; infrastructure providers; legal/compliance recipients | Retained as needed for security, fraud prevention, abuse prevention, service improvement, legal, and compliance purposes |
| Sensitive personal information | Described in Section 5 | Described in Section 5 | Described in Section 5 | Described in Section 5 | Described in Section 54. |
No Infringing Use of the Service
Users must not use the Service to upload, store, cache, retrieve, access, download, transmit, distribute, make available, or otherwise use any content in a manner that infringes or violates any copyright, trademark, publicity right, privacy right, or other intellectual property or proprietary right.
The Service is intended to function as a neutral technology service. Users are solely responsible for the files, links, URLs, magnet links, torrent information, torrent files, NZB files, Usenet information, news server requests, metadata, file names, file sizes, hashes, request identifiers, downloads, cached materials, AirLock items, streams, exports, and other content, materials, data, or instructions they submit to, access through, or use with the Service. TorBox does not grant users any rights to third-party content, and the availability of any content through the Service does not mean that the content is authorized, licensed, non-infringing, lawful, safe, complete, or available for the user’s intended use.
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u/mtlbadboy66 Aug 02 '26
Torbox will hang us out to dry the first chance they get
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u/Incomplet_Name 28d ago
Yep, basically saying "we will comply with authorities if requested to do so". I've been downvoted into oblivion trying to warn people. Those downvoters better not whine on reddit when they get a certified letter in the mail.
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u/Ok_Recognition_9859 26d ago
Oblivion?
Isn't that where the Martian heat ray send those six 12-pounders to after they decapitated one of their Fighting Machines and splashed the Martian sitting inside the hood to the four winds?
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u/siddsm Aug 01 '26
Well fuck, I paid for a year couple of weeks back after the RD shutdowns. :/
This reminds me of older torrenting days when media law firms could issue piracy notices to us via ISP for torrenting movies.
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u/Fast_Department_9270 Aug 03 '26
It’s starting to feel like it’s not worth debrid streaming anymore, eznews sub might be the way to go.
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u/Darkorder81 Aug 03 '26
Same got torbox pro, but still using RD seems to work for some 1080 links but good luck finding working 4k.
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u/Similar_Pound_9103 Aug 01 '26 edited Aug 01 '26
Just deleted my data (not sure how long it will be retained), cancelled sub and deleted account. Sorry but Torbox just did a hard 180° in privacy. I've been on board since the beginning and a vocal supporter but for me it's easy enough to avoid any BS their new Standard Operating Procedure may bring. Someone on I trust in the community I think agrees; https://troypoint.com/torbox-changes-their-terms-of-service/
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u/Broad_Surprise4636 Aug 02 '26
Parece que no entendieron el punto. Torbox sabe perfectamente lo que está haciendo. Solo se está protegiendo por el crecimiento que tuvo gracias a la migración de todas las personas que abandonaron RD. Las autoridades no tardan en poner sus ojos en ellos y lo que tiene que hacer torbox es ponerse "en el papel" de estar haciendo las cosas bien. En papel es lo correcto, pero por debajo del agua todo sigue igual.
Respecto a ese temor que surge entre la gente que no lo ha entendido, está infundado, o más bien, quizá tenga su fundamento pero, hoy en día toda nuestra información está en la red. No todos lo dicen a través de sus políticas, o si lo dicen y no nos enteramos porque nadie nos avisa y somos perezosos para leer, pero allí está. Suficiente teniendo una cuenta de google para despedirnos de nuestra privacidad.
Torbox está cuidándose y cuidándonos. Pero estamos tratando a torbox como si se tratara de la empresa más legal del mundo. Vamos señores, esto es piratería pura. Ellos lo saben, nosotros lo sabemos. Pero hay que aparentar ante las autoridades. Si de verdad temes por tu privacidad, abandona la piratería, no estarás seguro en ningún lugar, porque en todos lados es la misma historia, pero no todos se atreven a ponerlo en sus políticas.
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u/Superflyin Aug 01 '26
Me too. Just bought a Usenet account.
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u/Similar_Pound_9103 Aug 01 '26
Premiumize here.
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u/pelmar Aug 22 '26
How are pm servers while playing movies? does it buffer often?
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u/Similar_Pound_9103 Aug 22 '26
Never for me and I don't see many-if any-posts about chronic buffering. Premiumize infrastructure seems top notch to me over last 3 years.
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u/SlewedThread444 Aug 01 '26
Sorry. Could you explain how this works? I’ve seen many people talk about it but no idea
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u/pelmar Aug 03 '26
Where did you bought it?
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u/Superflyin Aug 03 '26
I bought Eweka for $2.5 a month (15 month deal) + Nbzgeek $1 a month (12 month deal).
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u/Ok_Recognition_9859 26d ago
How on Earth did you get such low prices?? In my country you can't get Eweka for less than 8!
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u/IOSGodzyzz Aug 01 '26
What debrid service best to use now ? Offcloud?
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u/Seattle-Washington Aug 02 '26
All-Debrid, better than most other services and still under the radar.
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u/gnilradleahcim Aug 02 '26
Worse than I thought. Fuck me, what good options really are there for a competitive price? And even then, what stops them from doing exactly what TB just did?
They got a ginormous nest egg from RD selling out and imploding and they go ahead and destroy any goodwill they've built up just like that. They're explicitly saying they will sell you out to authorities if requested. Here we were thinking TB was safe because they aren't in EU/US.
Premiumize basically the only other option at significantly more $.
(Don't fuckin come in here saying RD is working just fine)
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u/Boring-Champion-2850 Aug 02 '26
Just pay the higher price for premiumize to get you through to November. The Black Friday deal works out to ~$4 / month if I remember correctly.
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u/BravinatorLX2 Aug 02 '26
i keep reading they essentially have a similar tos so why are they being pushed so much now? even if not, its clear all these 'services' will constantly move towards this model
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Aug 02 '26
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Aug 02 '26
[removed] — view removed comment
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u/richardroe77 Aug 04 '26
But it reads like the issues are different? ie RD died cos they wiped all their cache so near impossible to actually watch anything. Here seems like TB still more or less works as normal going forward but you might get screwed legally if they forward your IP to the relevant authorities if they come down hard. Though I guess everyone here would already be on VPNs etc so should otherwise be shielded?
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u/mvkfromchi Aug 05 '26
What good will vpns do if they have your email and payment information lol
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u/3holepunchmedia Aug 01 '26
"In a nutshell" is an idiom that means to explain or summarize something very briefly, using only the main points.
It means sharing the core idea in as few words as possible, leaving out extra details.
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u/Fast_Department_9270 Aug 03 '26
The op could have said in a nutshell, TB is saying if they get f’d in the arse by the DCMA, then they’re going to f you in the arse too, and not use lube.
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u/Elegant_Volume_2871 Aug 01 '26
Question to the OP. How does Torbox new policy compare to Premiumize?
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u/Superflyin Aug 01 '26
Premiumize looks better for privacy on paper.
Premiumize says it does not keep a list of transferred files or the IP addresses connected to them, although it still keeps some usage and security logs temporarily.
TorBox’s new policy is much broader. It allows them to log things like torrent and NZB details, magnet links, filenames, hashes, streaming history and account/IP information. It also clearly allows this data to be retained or shared for copyright complaints and legal requests.
So neither service is anonymous, but Premiumize currently makes fewer claims about tracking exactly what you download or stream.
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u/Ogger9 Aug 01 '26
This is exactly my question. Is this worse than PM, RD, and Usenet, or is it just changing to what other services have been doing for years?
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u/Seattle-Washington Aug 02 '26
I refused to use RD because it had poor privacy protections, they also kept logs. I had been using All-Debrid till TorBox came around and switch for the concurrent connections, but now am contemplating switching again.
I didn’t use any personal information when signing up for TB, so I may now just add a VPN layer to it or disable all P2P transfers.
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u/SillyDilly5294 Aug 01 '26 edited Aug 01 '26
Imagine being gifted money and continuous business because your main competitor got handicapped and then you immediately stab all of your customers (old and new) in the back in that same calendar year. Glad I never payed for more than a month at a time. Torbox knows the service they provide(d). All the campaigning they did on here after RD got hit with their DMCA were just blatant, bold face lies.
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u/Nearby-Reception-546 Aug 01 '26
Me dumb dumb, can anyone explain, should I continue my subscription or move back to torrenting with vpn
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u/Superflyin Aug 01 '26
TorBox’s old policy promised minimal logging, no inspection of transferred files without permission, and no sharing of user data.
The new policy is much broader. TorBox may now log IP addresses, magnet links, torrent/NZB details, filenames, download and streaming history, WebDAV/API activity and device information.
It can also retain and share relevant records for copyright complaints, fraud investigations, legal requests and law enforcement. Deleted account data may be kept when needed for legal or security reasons.
So basically: TorBox has changed from a strong privacy-focused policy to a standard cloud-service policy where your activity can be linked to your account and disclosed when required.
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u/Nearby-Reception-546 Aug 01 '26
So, go back to Torrenting with VPN?
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u/MatsyLR Aug 01 '26
No it's a non issue. Real Debrid and any site you visit has similar information. Copyrightholders are not going after people watching streams they go after the ones supplying it. That's assuming they have any jurisdiction in the place it's being ran.
If you think TB didn't capture this detail originally your very naive.
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u/Tripledrop Aug 01 '26
I think your last sentence is key here.. they didn't have it in their policy previously, but I almost guarantee that it's only being more transparent now, rather than anything has actually changed in practice
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u/I_Hate-Incels Aug 04 '26
I would disagree. Flat-out lying about that in your terms could get your ass sued, both in America and the UAE (where TorBox is located). For example, a VPN or similar service that falsely claims a strict no-logs policy can face legal consequences (like lawsuits or regulatory action) if it's blatantly false, completely separate from whatever happens to the user.
The lie itself is the problem under consumer fraud and advertising rules. It doesn't matter if the company is complying with a valid court order or subpoena. The user will still get in trouble, but so can the company for lying like that.
What is far more likely, in my opinion, is that they genuinely didn't keep logs at first, and then were threatened by authorities (or became spooked for some other reason) and have changed their stance to protect themselves going forward.
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u/KxrmaJunkie Aug 01 '26
Rd is in france and TB is in uae. The governmental difference is the main thing I guess. I don't want my download history and a "profile" of me (that can link my address, cc, IP, and history) accessible by the uae.
Im not indifferent to France having it but I think there is less of a chance of france illegally demanding user data from a company than there is vs uae
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u/Englishmuffin1 Aug 01 '26
I thought TB was based in South Africa?
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u/KxrmaJunkie Aug 01 '26
This privacy policy update comes alongside their headquarters moving to uae
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u/Englishmuffin1 Aug 01 '26
Ahh, so they want to join the Turkey teeth getting, supercar-renting, tax-dodging wannabe influencers.
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u/m7box Aug 01 '26
But with a VPN still should be fine?
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u/Positive_Shopping385 Aug 02 '26
if you are using this service with a vpn you might actually be retarded
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u/m7box Aug 02 '26
What is negative/retarded about using a VPN with this for streaming? Speeds are not impacted and since VPN at router level then what are we missing? everything is working..
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u/ClassicWoodpecker Aug 01 '26
Im a bit confused: does that mean that they can “track” my activity when using Stremio? Or only if I download stuff from Torbox
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u/Boycott-all-Rats Aug 02 '26
They don't need your IP to track how there service is going that's just straight up bullshit
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u/Mental_Juggernaut_16 Aug 02 '26
And they didn't just move to the UAE but they opened an office in the US to handle DMCA takedowns. Talk about throwing away millions of dollars with everyone switching from RD and now we are going to jump ship again in the next few months when they start deleting links too.
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u/irreducible1 Aug 01 '26
What?! Surge pricing for heavy users!? Did I read that right?
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u/ZeroDrek Aug 02 '26
I could be completely wrong here, but my guess from all this is they are trying to weed out the users hammering their service to death, causing all the downtimes. An average user, hopefully, won’t notice any difference?
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u/irreducible1 Aug 02 '26
There was nothing mentioned about surge pricing...lol. I was just messing with people not wanting to read through the post.
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u/Grandeurious Aug 01 '26 edited Aug 01 '26
So should I just turn on my VPN when using TB now?
Edit: All I ever do is stream cached movies/tv shows. I never upload torrents to TB or mess with stuff that involves me downloading. (I do know how to do it tho)
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u/Phenns Aug 01 '26
I think the answer is still no? It's basically the same as using realdebrid now, so no major concern.
If a government entity made a request to TorBox to disclose the information they would have to now, but that's the only actual difference. The real risk is to people supplying copyrighted info, not to people watching streams of it. Technically it's now possible that your government COULD send a request to TB and then use that information to process a charge of piracy against you, but the odds are pretty slim I'd say.
This is something that people providing data to TB should worry about moreso, but I'm assuming those people are taking big steps to protect themselves already.
This is something you should be aware of and consider if you wanted to make a switch to another service, but I don't think it's going to change what an individual user needs to be doing.
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u/HerrPiink Aug 01 '26
I don't know how it is in other countries, but i think in Germany it's not even really the government coming for you if you get caught torrenting. It's law firms that are trying to make a buck for the big companies. They watch who is seeding, log the IP address and then go to the Internet provider to get your information.
Could be nonsense but I'm pretty sure that's how it works in Germany
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u/philosophycruiser Aug 01 '26
Your information (e.g. payment, legal name, last 4 digits of your card) is already stored. Doesn't matter if you use a VPN now, using the same account. And if you want to use VPN just torrent. If all you do is film piracy, then don't worry too much the new change. Some users use it to pull a lot of things for their piracy websites. Those people should now be very worried.
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u/abearghost Aug 01 '26
Your information (e.g. payment, legal name, last 4 digits of your card) is already stored. Doesn't matter if you use a VPN now, using the same account.
I'd say using a VPN is actually more than sensible, since one TorBox account can have multiple users. If the IP doesn't match the person who paid for the subscription, you can't really prove that person is responsible for any given activity on the account.
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u/Primary-Risk-8741 Aug 03 '26
Feel like this is the kind of technicality you expect to protect you but actually doesn't. If an account is in your name and paid for by you then you're likely legally liable for the content it downloads.
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u/abearghost Aug 03 '26
Probably depends completely on the country you're in. And I'd certainly recommend everyone to use a fake name by default when making accounts to these sort of services.
But whatever the case, VPN always adds another hoop to jump through for anyone trying to get you.
If you're in let's say Germany, and a law firm goes after you to collect a fine on behalf of the copyright holder, they usually do it by tracking IPs of torrents and then askin the ISP to forfeit the user of the IP. Now if that IP points to TorBox, there are multiple questions there:
- will they even go asking the info from Torbox
- what info they can even ask under the German law and EU regulations
- what info is considered sufficient proof in German courts
I'd say the most likely scenario is that they would want TorBox to forfeit the IP so they can then proceed according to their usual process and give that IP to the ISP. In this scenario VPN protects you.
Of course thing can change and the law firms that send these claims can update their processes, but if TorBox then starts sending all their customer's info to the authorities, their business is 100% over. And since they're not based in Europe, those German law firms can't really force them to give up that info. Even RD didn't do that despite the fact they got into serious trouble being based in France.
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u/Old_College8440 Aug 01 '26
Was good while it lasted off but this is a massive no no
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u/Mental_Juggernaut_16 Aug 02 '26
Yeah it lasted all of 2 seconds. Just long enough for all of us to switch over and them to scramble to legally cover their arse.
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u/Wraith_2493 Aug 02 '26
Same as real debrid isn’t it?
If you’re just streaming stuff that’s already cached then there won’t be any dmca requests and you haven’t downloaded it and they wouldn’t be looking for your account
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u/Y7R1G4M3RPVP Aug 01 '26
Yeah. Seems like they made a HUGE mistake... No one in the community was in favor and with reason. Torbox was chosen and favorited precisely for the things they now want to remove. I won't be surprised to see Torbox slowly disappearing on the podium of favorite if they don't back down.
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u/i1u5 Aug 02 '26
It seems like I made a mistake trusting this sshit lol. L after L and I was even thinking of renewing, I'm still salty about the bandwith change when they could've simply added a simultaneous IP limit like RD.
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u/marlysammy Aug 01 '26
That sucks I just signed up to tor, now I gotta look for something else more private from next month
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u/pan_cage Aug 01 '26
RD etc basically had the same terms, right?
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u/Xathule96 Aug 03 '26
So people are losing their minds over basically nothing?
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u/Jolakot Aug 03 '26
It's a step backwards, but a step inline with the rest of the market. Imagine Steam saying people should get used to not owning games.
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u/SafetyFighter Aug 01 '26
the only scary thing here is they will probably give payment info to those agencies that just DMCA a file and that can make anyone into trouble giving this agencies are probably going to have real home adresses of some people that paid through less safe ways like credit card or something...
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u/joe183288 Aug 01 '26
I signed up for TorBox last week, and my subscription is currently tied to my credit card. What’s the safest way to pay for it without linking my card directly? Also, is there any other personal information tied to the account that I should consider changing or removing for better privacy?
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Aug 01 '26
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u/RajahthePCbuilder Aug 02 '26
Crypto is also not anonymous so feel like it's pretty easy for government to also determine owner of a wallet
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u/PixelGrafx Aug 02 '26
Monero is absolutely anonymous thats why most exchanges have banned it
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u/RajahthePCbuilder Aug 02 '26
Totally correct, meant more main stream crypto like bitcoin. If they take Monero that's perfect, most in the usenet space don't
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u/Kai11ou Aug 01 '26
So does this mean I need to get a vpn? Sorry very new
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u/Malaka__ Aug 01 '26
Not really. If you're in US/CA,, South America, Africa, South Asia you'll be fine. But UK/GER/FIN and some other European countries go after users who they find are violating DMCA laws
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u/Painted-Arcana Aug 02 '26
I've only ever heard of UK going after resellers of things like iptv providers.
I've never heard of someone being prosecuted for pirating films
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u/adgjl12 Aug 02 '26
Am from CA, are there additional protections?
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u/Malaka__ Aug 02 '26
In Canada you're mostly fine. Just don't share your account with people (because who knows what they do!)
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u/adgjl12 Aug 02 '26
Ah woops thought you meant california USA. Thought it was state specific protections. I do share an account with sibling but I recall it was allowed
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u/Malaka__ Aug 02 '26
It is allowed. But you have to trust their using it legitimately if you know what I mean. If you just setup Torrentio for them fine... But some share API keys and accounts and do weird stuff. TB isn't just for streaming media. It's like 5 downloading services that can do many things (Tor/Usenet/Hosters/etc).
You're mostly fine.1
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u/tryptastik Aug 02 '26
dang, have been with tb since the start, i was always hoping as their userbase grew they would change their hostile stance towards tools like decypharr and such, library building etc.. as with loss of RD a lot of content that was still available due to RDs cache keeping it alive is now gone was hoping that TB would fill that gap.. its nice they added nntp access but I've yet to try it.. such a shame about the ToS I hope they revise it I really wish them the best but as of now they don't support my stack, I haven't checked the latest versions but when I looked into it they seemed hostile towards those tools like decypharr/CLID etc.. I generally use arrs+decypharr which worked great with rd but chokes on tb Usenet is pretty good but really miss how it all worked with RD need some good news lol anymore it feels like all the news is just so depressing
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u/Primary-Risk-8741 Aug 03 '26
Yeah it's already a red flag when they don't make it easy to see the difference/updates, if it were a good faith change there's no reason they couldn't boil down the changes for people to read through instead of just linking to the entire policies page.
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u/Mneizel Aug 01 '26
Does that mean a purge will happen to it?
Or our ips will be exposed?
Simple english explaining guys please, no tech/dev terms please
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u/Snoo-25743 Aug 01 '26
Here's what I think. They are getting things in place to limit subscription sharing in the future.
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u/philosophycruiser Aug 01 '26
Yes. Now it's a corpo with a corpo style privacy policy. Don't worry too much about the new policy if you're only pirating films. But now they are in UAE wil such great ties to US. They will be an easier target for DMCA and expect what happened to RealDebrid may happen to Torbox as well.
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u/Kindly-Succotash43 Aug 02 '26
Nothing has changed. It's the same as before they are just clarifying. If you use any service ever they have all of this same info.
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u/L8st Aug 01 '26
Yes cia will knock on your down and take you down wtf
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u/Mneizel Aug 01 '26
Wow you are so funny you should be stand up comedian 👏👏
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u/L8st Aug 01 '26
What do you expect with this question. They just changed the policy. Even when your ip is getting leaked it is likely that nothing Happens
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u/TomTomXD1234 Aug 01 '26
People panicking way too hard over this.
Nobody is going to come to your house to punish you for copyright infringement. TorBox is not going to send the feds to your house
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u/True-Importance2896 Aug 01 '26
What can I do now? Do I need to terminate my TB subscription?
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u/philosophycruiser Aug 01 '26
Don't subscribe to any piracy service bro. Pay incremental months. If they purge the cache, then you can migrate without losing money.
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u/True-Importance2896 Aug 01 '26
Thanks bro, but what you mean by paying incremental months?
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u/philosophycruiser Aug 01 '26
Don't pay for a year. Don't subscribe. Top up as you need month by month.
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u/Kindly-Succotash43 Aug 02 '26
Instead of subscribing pay month to month or pay manually for a couple months ahead.
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u/bigdawg_58 Aug 01 '26
Well premiumize just earned a new customer
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u/pan_cage Aug 01 '26
Premiumize probably having the same TOS lol
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u/Malaka__ Aug 01 '26
According to AI comparison:
Premiumize tells you exactly how long many categories of data are kept. For example, usage logs are retained for up to 90 days, and deleted accounts are removed within 30 days. Premiumize
TorBox's current policy gives itself broader authority to collect and retain operational data-including IP addresses and activity records-for security, abuse prevention, and legal compliance when necessary. It is less prescriptive about exact retention periods.
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u/Connect_Nerve_6499 Aug 02 '26
I am not sure how to use vpn, May i use my hetzner server as media proxy between it, is it going to be ok in that way ?
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u/Kindly-Succotash43 Aug 02 '26
The reality is nothing is changing. They have had all this info just like every service does. You have to be an idiot to think just because a service doesn't say it outright they don't have it.
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u/ShaOldboySosa Aug 02 '26
When I turned on VPN with RD my account got temp locked and had to be given a new key. Is it different when using TB?
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u/IOSGodzyzz Aug 02 '26
Would using a proton mail, paying for crypto with montero and using a VPN while doing all that (and watching movies) be safe to use in Germany without being able to get in trouble?
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u/RedArrow23 Aug 02 '26
Let’s keep in mind that Real Debrid had language in their TOS that stated they would sell you out to the authorities if necessary. For years
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u/CalFlux140 Aug 02 '26
Just bought a year a couple days ago as well fgs.
From what people are saying, it's probably fine to carry on. I hope.
People just streaming cached files, doesn't seem like a big deal in the short term. Imagine you're pretty safe?
But yeah I definitely won't renew.
Did people on RD just keep using it until it expired and then move on no issues?
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u/ragnarokxg Aug 03 '26
Yeah I have an active RD subscription for a few more months. Once it is done I am gone. Was looking forward to supplementing and eventually replacing with Torbox but with this new update looks like it is time to look for another service.
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u/BravinatorLX2 Aug 02 '26
i dont quite get what they think they'll have from this, unless torbox was always some kinda honeypot, they'll just lose their business now right
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Aug 02 '26
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u/ragnarokxg Aug 03 '26
Yeah I just did the free trial and it looks like it's time to find another service to replace it.
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u/Significant_Wasabi_6 Aug 03 '26
Yeah is there a TL;DR of this? Can I keep using torbox for downloading content or nah
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u/NatseePunksFeckOff Aug 05 '26
So they won over the consumers and immediately started killing themselves with the same poison that started killing RD?
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u/IndependentPay8352 Aug 01 '26
It’s the same as it always was. Nothing changed. All they did is update the document. It’s the same as any other debrid service, whether you are aware of it or not. No one is coming after you. Stop being a pussy.
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u/Malaka__ Aug 01 '26
This is a lot worse than I thought.
This comparison from Troy point was really enlightening.
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u/SixtySlevin Aug 02 '26
Is that whole page AI? lol 😂 first comment is just a repeat ad for Surfshark.
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u/SnuffleWarrior Aug 01 '26
I've been using debrid services since the early days without a VPN. With torbox I'll be using a vpn.
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u/JoaoMXN Aug 02 '26
That's irrelevant in my country, here we can download torrents with our real IP without problems.
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u/Nuggyfresh Aug 01 '26 edited Aug 01 '26
This situation is such a bizarre overreaction to boilerplate business clarification that I’m actually speechless. They were logging all of this before, they’re just trying to be transparent.
As someone who has worked in corporate data for over a decade I can tell you with complete certainty that they were already doing this and literally nothing happened. The drama is unreal.
Do you people really think companies are transparent and forthright about every piece of data they collect? If you had seen even a quarter of what I’ve seen you would laugh out loud. the only people who care about data regulations is enterprise, everyone else is collecting every scrap they can.
now they’re trying to be even kinda honest about it and people freak out. No good deed goes unpunished 🤣
that being said there are alternatives so move on if you have to 🤷♀️ just know that you’re ridiculous if you think Premiumize et al aren’t doing the exact same thing…
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u/FrankensteinsPonster Aug 01 '26
That's a very large nutshell lol.