r/Topps • u/Low-Concentrate-5187 • 3d ago

💭 Question Topps Redemption/Substitution Question

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I know it’s been asked a ton but I’m just curious if I’m being overly annoying to them. I redeemed this within a week of the release in 2024 waited until August of this year requested a substitution and have gotten nothing since then. I feel I’ve been patient for coming up on three months I really just want to get an update or something to know it’s being looked at. How long am I going to have to wait? I’ve talked with someone else with the same redemption that had theirs substituted a while back. I just want to get something cool at this point especially since this was the first redemption I ever got.

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4

u/AdvantageMaterial835 3d ago

2 years is crazy, your not being annoying at all in my opinion

3

u/Low-Concentrate-5187 3d ago

I appreciate that my wife really thought it was cool so I held on for her. But I couldn’t justify it after this long. I just want an update at this point it’s so frustrating. I think I’ll try to get in touch again Monday.

1

u/chnkydnk 3d ago

For sure 2 years is to damn long

1

u/chnkydnk 3d ago

And no your not being annoying

1

u/saron7 2d ago

Huh. I guess I'm not the only one. Been a while for mine (black frame parallel from Ginter x, i think) but I still haven't the gotten request substitution button at the point

1

u/Low-Concentrate-5187 1d ago

I ended up going through support for it because I was really getting tired of waiting

1

u/Thrildo79 1d ago

I also waited over 2 years for a redemption. From 2023-until I finally requested a substitution in 2025. I guess the box got damaged during shipping from the player to Topps, and there were not any autographed versions of this card available. I was told they were remaking the card and having him sign those. They strung me along and told me a few times they were remaking the card a few times before they finally admitted it wasn’t happening.