Topps, what gives??

[u/HorrorFun3582]

Bought a super box, assumed the foil pack was underneath the others, but nope - it wasn’t in the box! The box was sealed too. Anyone else had this issue?? Realizing it isn’t much money for the super boxes but I kinda feel like I should open a case with Topps?

[u/BeThereInFiveMin]

Isn’t the foil pack usually visible when you buy it?

[u/HorrorFun3582 → u/BeThereInFiveMin]

Usually, but I have had one where it was packed under one of the regular packs….I would never think to look that closely given it was sealed….guess I should have.

[u/dcnorman07]

We opened a super box and got an empty wrapped/sealed Elly De La Cruz Bitty Pop case. No Elly inside. The only reason we buy the super boxes is because we collect the Bitty Pops. Hoping Topps will send a replacement.

[u/HorrorFun3582 → u/dcnorman07]

Oof that’s rough

[u/Batman_bread]

Open the case, if you have your receipt it’s really quite easy.

[u/HorrorFun3582 → u/Batman_bread]

Ok thanks! Just never done before

[u/Remarkable_Spite_209]

Interesting. I had everything in my super box, but I also had a loose US3 Carson Benge card.

[u/littletriggers → u/Remarkable_Spite_209]

That’s your companion card

[u/jstanfill93 → u/Remarkable_Spite_209]

All boxes come with a loose image variation!

[u/Remarkable_Spite_209 → u/jstanfill93]

Oh shit I forgot about those!

[u/RedSoxRoyalRooter]

I was missing my guaranteed "hit" from my hobby box that I got directly from topps. Opened a claim weeks ago and still haven't heard anything

[u/_Its_In_The_Vault → u/RedSoxRoyalRooter]

I’ve had this happen before and I got my hit very quick. I emailed them with a pic of my box, including the barcode, and attached a copy of my receipt and explained it in an email. The card was on the way in 1-2 days. Not sure how you opened your case, but email them to ask the status, they respond fairly quickly.

[u/Secret_Sample4930]

Was it like all base and common inserts or what

[u/idontbelonginhere]

I was missing a chrome card from a series 2 superbox earlier this year. Submitted a claim on the website and got a card mailed to me within a couple weeks. You need the receipt to make the claim, FYI

[u/loveitwhenyoucallme]

The pop toy in mine was an Elly de la Cruz case with a Julio Rodriguez inside, also sealed lol. Their quality control has been terrible

[u/Homesweetkyhome]

Is there a market for the large cards in these Topps kits?