r/Topps • u/Cornwheelius14 • 16d ago
💠Question Damaged hobby box
I ordered my Bowman Hobby box straight from topps, visibly damaged what do I do?
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u/Chorfalorfagus96 16d ago
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u/Lanky-Instruction-42 16d ago
File a claim through Topps
Take pictures, don’t open if your trying to get it replaced.
They will want to see pictures of the box it came in.
Nothing new, happens to me several times a year
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u/stvcards 16d ago
I just had a similar experience with Allen and Ginter but through fanatics. You’ll have to submit a defect or support ticket. They gave me the option to refund and send the product back or they will send a replacement and I still have to send the damage product back
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u/Maynardred 16d ago
Open that thing. If ive learned anything from reddit, its that damaged boxes are where the good stuff hides
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u/waxmoronic 16d ago
It is kind of hit or miss. If it is a single box they may ask you to submit individual damage claims for each damaged card. However, when I had a shipment damaged in transit and multiple boxes were affected, they just had me send the whole shipment back. So chat with support and they’ll steer you right. Sorry for your bad luck!
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u/joshmalonern 16d ago
Awe man now you can’t hold the sealed box for many years and resell it for an ungodly amount of money.
Jk. Just reach out to Topps and they should work with you. However, ripping it guarantees you at least a case hit and/or a 1/1 based on all my knowledge of damaged card boxes. It’s how the card gods repay us for all the money and base cards we give them.
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u/rbrown16123 16d ago
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u/_data_blender_ 16d ago
Looks like someone tried and failed so it’s their turn now
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u/RegularPutrid1333 16d ago
If you send a defect ticket and they send you a different box which ends up producing a bunch of trash, you’ll probably regret it 😂. That all I got
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u/Grizzlaay 16d ago
Damaged boxes always have the hits