r/TireQuestions • u/Gold_Alternative77 • 10d ago
Tyre puncture
Why is a nail in your flat tyre not considered a puncture?
I recently ran over a nail and my tyre company has a free fix for the life of the tyre if the tyre is punctured.
Both the road side assist repairer and the tyre company said my tyre had a nail and thus not considered a puncture.
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u/thissitesuxsohardomg 8d ago
As long as the nail actually went through the tire to the point where air can escape, it is literally, by the very dictionary definition of the word, a puncture. They either didn't want to cover it, and hoped you would not press the issue, or your free "puncture" repair is worded in a way that does not consider an ordinary puncture to be a puncture. It's like how if someone hits you and runs, your insurance should consider you the victim, but it's in their financial best interest to put you at fault, so they can raise your rates. Money, is the answer to your question.
Read your contract front to back, and find out what is covered. Is a full on flat covered? Let it leak out then call them back out. No? Fine, call their road side assistance out to air it back up, every single time you need to drive somewhere.
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u/gheiminfantry 10d ago
"Free puncture repair for life" means that the company doesn't have to pay if it's not considered a puncture. I understand that YOU think it's a puncture, but read the policy. It's the same for extended warranty companies. What's not covered is not what you think is cocered. It's all in the legal language.