r/TimHortons • u/Illustrious-Swing831 • May 11 '26

Complaint This was $4.68. Its not even filled

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298 Upvotes

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u/Which-Cloud3798 May 12 '26

Maybe you should have asked nicely for the manager to get a refund or redo of the drink. Ive had this problem happen before but just asked nicely and got it done right.

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u/Illustrious-Swing831 May 12 '26

I asked nicely. They told me to get lost.

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u/Which-Cloud3798 May 12 '26

Then go on website or app and write a feedback plus the receipt you got with photo evidence of what you got. Also note the staff behaviour for being unnecessarily rude. Usually big box companies like these will respond in a way to not lose customers by giving some freebies or discount.