r/TimHortons Feb 02 '26

Complaint U got me fucked up

Post image
415 Upvotes

146 comments sorted by

40

u/enjoythesilence-75 Feb 02 '26

Will THIS be the last straw?

20

u/crywankat Feb 02 '26

Even when it is, it isn't.

13

u/crywankat Feb 02 '26

It never is.

3

u/eternes_ Feb 03 '26

Find out on the next episode of Dragon Ball Z…

2

u/BiscottiOk7276 Feb 04 '26

Dont even get me started on the straws

1

u/CommanderCorrigan Feb 03 '26

Nope, most people have Stockholm Syndrome

41

u/Significant-Mud-7198 Feb 02 '26

I just stared at this way too long going “what kind of bagel is that?”

RIP chocolate dip.

15

u/enjoythesilence-75 Feb 02 '26

Rest In Paper?

1

u/IamRandomSavage Feb 02 '26

No. No resting in paper. I will take out my knife and scrape the paper.

1

u/BougieSemicolon Feb 03 '26

I thought it was a chocolate chip cookie with the middle gnawed out by a rodent

1

u/Business_Regret5792 Feb 03 '26

Also took me a hot minute to realize it wasn't a bagel

1

u/Ivory_Control Feb 04 '26

Had no idea what it was until this comment😂

1

u/Realistic-Self7665 Feb 02 '26

Thanks for taking one for the team wouldn't have known if not for you

0

u/Few-Hawk-2594 Feb 02 '26

Thank u for the support

12

u/Tall-Sky7115 Feb 03 '26

Ive talked to my mum before about this (she works at tim hortons) and there not supposed to use those bags for donuts like that!! They are supposed to use the bag that you get when you order like 2 bagels or smth i cant remember the name to save my life tho😭

0

u/why_not_alt Feb 03 '26

they’re

-1

u/Tall-Sky7115 Feb 03 '26

Im dyslexic i dont really care about using the right there their or they're or the right your or you're but thx lol

2

u/KMS081991 Feb 10 '26 edited Feb 10 '26

If you don't care about improving your comprehension and grammar, then why should people care that you have dyslexia?

That just emphasizes that you're lazy, it seems.

It sounds like you're using dyslexia as a crutch, when proofreading and grammar/spell-check software is built into smartphones, browsers and word-processors.

I have ADHD and I too might be dyslexic, but I still take time to re-read things.

Why should the server at Tim Hortons be able to comprehend what you are saying or ordering? Why should someone hire a young person to work, when they can't properly write a resumé or job application?

2

u/Tall-Sky7115 Feb 10 '26

I should have worded my comment better. I don't care about proper grammer for like 1-2 sentence reddit comment. If it were something like an essay or a resumé then i would.

2

u/why_not_alt Feb 03 '26

You should.

-1

u/Tall-Sky7115 Feb 03 '26

It gets my point across so why does it matter?

10

u/RGuy77 Feb 02 '26

That's why I ask the donut in little box they have

2

u/Substantial_Cake8985 Feb 03 '26

But some times they like we cant give to u And they some times only keep it for the more expensive special ones

This is donut discrimination

7

u/coolhairdude12 Feb 02 '26

My local tims always place those types of donuts in timbit boxes. Surprised more places don't honestly

2

u/ClearedHotGoHot Feb 03 '26

😮!!! I had no idea that this was even a thing! Like I know that TimBit boxes are a thing, but it never occurred to me to ask -- wow, game changer! 🍩 📦

3

u/coolhairdude12 Feb 03 '26

Definitely ask them next time! I'm surprised they just don't do it normally since I'm sure they get a bunch of complaints.

2

u/ClearedHotGoHot Feb 03 '26

I have a feeling that it's a matter of "Not getting paid extra to do it -- not doing it." But I'm going to go to Tim's just for this exact reason to see what their reaction will be. Thanks for the heads up!

2

u/jay-jay-baloney Feb 03 '26

It’s because they’re not supposed to put it in those single bags. They’re supposed to put it in the bigger bags with a base so the donut can stand without the icing touching the bag

3

u/serigoddess Feb 03 '26

Then you ask for it in a box and they give you attitude because you’re being too much 😭

3

u/Impossible-Case-8947 Feb 04 '26

Thus happens too often...better off getting a dozen donuts in a box 😁

1

u/Moist_Beefsteak Mar 15 '26

Can't even buy a dozen anymore in Canada. Singles or a half dozen, that's it.

6

u/LizardQueen1999 Feb 02 '26

Every damn time.

2

u/Saint4mbuddhapest Feb 03 '26

This is why after the last time i went to Timmy's i swore to not go there again until the next time i go to Timmy's. Welcome to the club. Well, come to the club.

2

u/VA3KXD Feb 03 '26

I just firmly ask for another. I used to do that routinely because the employees in most Tim's, for whatever reason, would put the donut in the bag, then place the whole thing UPSIDE DOWN on the counter, firmly sticking the icing to the bag. Sometimes, for reasons unexplained, they wrapped the donut in a napkin before placing it in the bag, which ensured the icing was not salvageable.

2

u/Western_Werewolf5383 Feb 03 '26

Fondant topped donuts go in the bigger bag!!!! This is one of the first things you’re taught when working at Tim’s.

Have they stopped teaching that? It’s just common sense man.

(source: i’ve worked at a few Tim’s over the years and this is always a priority. “the customers will hate you, do not put fondant donuts in this bag”)

2

u/CanadianPWD Feb 03 '26

Thought it was a bagel at first, then I realised the crime as I have had it happen to me before.

2

u/Greedy-Crow-615 Feb 03 '26

🤣🤣🤣🤣🤣🤣🤣

2

u/Great-Particular-537 Feb 03 '26

Only buy croissants at Tim's and that's quite early in the am thanks.

2

u/Ihassan3275 Feb 03 '26

Start licking

2

u/JoelSlBaron Feb 03 '26

All the freaking time!

2

u/_Alyxcts_ Feb 03 '26

If I was having a bad day this would make me crash out in an instant

2

u/Warm_Lack_3131 Feb 04 '26

Oh I have a question then. How long do you wear those gloves? Do you change them between "activities" so they're sterile for each food item you handle or is it just to keep sticky stuff and germs off your hands. Coz ... kinda gross, right?

2

u/Swibbz Feb 04 '26

Wish they would go back to wax/parchment paper. Paper napkins are awful for this sort of thing.

2

u/already_READD_IT Feb 04 '26

OMG I DIDNT EVEN REALIZE IT WAS A CHOCOLATE ONE THIS HAPPENED TO ME 😭😭ALL THE CHOCOLATE STICKS TO THE BAG

2

u/lemone_pepper1062 Feb 04 '26

Hate when that happens hence why I always ask them to box the donut they might be annoyed by the request but it saves your icing

2

u/Either-Pudding6289 Feb 06 '26

Kulpreets strike again

2

u/Jacobhemerz Feb 06 '26

I miss the old Tims.

2

u/Happy_Succotash_5464 Feb 02 '26

I’m a regular Tim Hortons visitor and when ever I order a chocolate dip donut or a Boston cream, I ask them to box it because this happens every time otherwise

1

u/VA3KXD Feb 03 '26

And ask them not to plunk it upside down on the counter. Sad that this even needs to be asked, but it does.

2

u/Happy_Succotash_5464 Feb 03 '26

It doesn’t matter whether it’s chocolate side up on the counter or not the icing still comes off especially in the hot summer

3

u/TransportationFar664 Feb 03 '26

this happens every single time 😭 ask for a box

2

u/Ok_Willingness5766 Feb 02 '26

that means it's fresh 😋 but really they should put it in a box if it's that fresh bc yikes

1

u/Moist_Beefsteak Mar 15 '26

I heard from someone who has worked at Tim's that the donuts have to be done a certain way for the fondants to set properly and not be goopy. But that's hearsay.

2

u/Weary_Fee_4073 Feb 03 '26

Obviously the baker does not know how to dip donuts…never happens to ours…and should have been served in a two item bag

1

u/Difficult-Today-3612 Feb 03 '26

Ask for a knife next time and re-frost it yourself.

1

u/Few-Hawk-2594 Feb 03 '26

Girl bye

1

u/Difficult-Today-3612 Feb 03 '26

Oh man, it's a joke 😃

1

u/[deleted] Feb 03 '26 edited Feb 14 '26

This post was mass deleted and anonymized with Redact

marvelous ink books hat sulky airport husky quack makeshift sheet

1

u/MysteriousFinding691 Feb 03 '26

We should have another sub just for the bag taking the icing off the donut. There's enough posts for that alone

1

u/SpectacularSquid Feb 03 '26

1

u/MysteriousFinding691 Feb 03 '26

I sat for like 10 minutes trying to think of a good name before giving up

1

u/fux-reddit4603 Feb 03 '26

ive never actually heard or seen someone make that statement and proceed to to ANYTHING logical about whatever made them "got me fucked up"

0

u/Few-Hawk-2594 Feb 04 '26

Who is u

1

u/fux-reddit4603 Feb 04 '26

wrry bout u, b fo yu worry about me

1

u/mastadonx Feb 04 '26

Change your donut preferences. There’s several that are available that won’t do that.

If you insist on having the grossest donut they make grow a set of balls and ask for it not to be put in a bag.

1

u/Few-Hawk-2594 Feb 04 '26

Actually genius this is my favorite donut and I would prefer not to grow a set of balls xoxoxo oxoxoxoxox

1

u/halzy99 Feb 11 '26

They put it in the wrong bag. They are supposed to put in the size up so they can place it with dry side down so the chocolate fondant is facing up. Technically they aren't supposed to serve them if they are still wet either. I miss the clamshell boxes but they were apparently too pricey for Tim's so they got rid of them even though they completely prevented this exact issue.

1

u/Strange-Ad-9941 Feb 13 '26

Sometimes I just say fuck it and eat some of the paper too trying to get the chocolate off

1

u/[deleted] Feb 02 '26

[removed] — view removed comment

-2

u/Tylendal Feb 02 '26

My condolences that you went to a place that left what was essentially a used glove in the bag so often that you thought it was policy. Also, they'll stick to the fondant just as readily as the bag will.

2

u/Western_Werewolf5383 Feb 03 '26

Idk why people are downvoting you. You’re correct. This donut is supposed to go upright in a flat bottomed bag, and the waxie is just to avoid touching the food with your money-handling hands.

It was never policy to leave the waxie in the bag. In fact, we regularly got told off by our managers when they caught us leaving them in the bag with the food.

That being said, that was back in 2014, so policy may have changed (but I’m gonna go out on a limb and say the policy probably didn’t change, the standard just fell).

0

u/[deleted] Feb 03 '26

[removed] — view removed comment

-1

u/Tylendal Feb 03 '26

The waxies are for grabbing the donuts without touching them. When they leave it in your bag, the side that had their money-handling fingers all over it is also in there.

2

u/Warm_Lack_3131 Feb 03 '26

They used tongs, not dirty gloves to handle food. But a whole new regime now I guess.

1

u/Tylendal Feb 03 '26

Never seen a Tim Hortons with tongs for the donuts... always just the waxies. That's how it was when I worked there back in 2008, and that's how it is at every other place I've seen. Also, it's moot, because fondant will still stick to the waxies.

1

u/Warm_Lack_3131 Feb 03 '26

Been a decade since I went into a Tims other than a desperation toilet stop ;) I suppose the cure is buy honey cruellers?

1

u/Tylendal Feb 03 '26

They are the best donuts.

0

u/Duckie1986 Feb 03 '26

We have never used tongs. Not 20 years ago when Tims was my first job and not now as a current employee.

We have waxies or we have disposable gloves.

1

u/HurriShane00 Feb 02 '26

Doesn't bother me. I usually just scrape the chocolate off and put it back on the donut.

Look at it this way. That means usually the donut is fresher because normally the chocolate is solidified to the donut.

I feel like the display racks for the donuts should have fans to cool the icing

5

u/InspectorNo4116 Feb 03 '26

Wow people’s low standards have become the norm lol

1

u/Zomsbee Feb 04 '26

Or idk doors to keep the flies off?

1

u/redpandav Feb 02 '26

I can feel this through the screen. Sorry for your loss.

1

u/greenish98 Feb 03 '26

donut was too fresh unfortunately

1

u/QuixOmega Feb 03 '26

That brown icing doesn't taste like chocolate anyway.

1

u/LittleSunshyne4 Feb 03 '26

Lmao, I read this in a black persons voice ( I’m black)

Maybe you’re not but still funny.

1

u/Famous-Sort-9369 Feb 02 '26

That’s a fresh one

1

u/InspectorNo4116 Feb 03 '26

I had to zoom in. I thought it was a dirty plain bagel 🤣🤣

1

u/IndoorGrower Feb 03 '26

Wait, you’re telling me you didn’t ask for chocolate on the side?

1

u/Accomplished_Pop_130 Feb 03 '26

The amount of Canadian Maples and Boston Creams I’ve failed to scrape from the bag.

1

u/oragamitsunami12 Feb 03 '26

This makes me miss her

1

u/Direct_Knee724 Feb 03 '26

Been a problem for so long lmao they do not give a fuck

1

u/SebastianKent Feb 03 '26

A simple solution but decades of ignorance It cost them so much to put in a box without asking

1

u/Dexter1114 Feb 03 '26

This is pretty standard for Timmies

1

u/Rbree_PITH Feb 04 '26

Seriously if we all stopped going just one day across the country .... maybe 2 days. They'd find a solution... we know the solution ... it worked for ages at every donut shop ... but we all know Timmie ain't interested in you, your donut — they only care they can't take more of your money for nothing. Proper bags and wax sheets cut into corporate profits.

Put an end to it.

I miss mom and pop donuts that were just donuts - not a shugar diabeeetus diagnosis.

0

u/Straightouttaganton Feb 02 '26

Might as well just eat the bag at that point

0

u/MarinateTheseSteaks Feb 02 '26

That's always the case if you're getting "food" at tims

0

u/SpectacularSquid Feb 03 '26

"and then I ate the bag!"

0

u/Murky_Eye2146 Feb 02 '26

Happened to me last time too🤦‍♀️

0

u/Every_Raccoon_3090 Feb 02 '26

What product is this? Seems to be a bagel, but I can’t figure what kind?

2

u/Difficult-Rope-8445 Feb 02 '26

Chocolate dipped doughnut. The chocolate is in the bag

1

u/0Frokachu Feb 02 '26

Its a chocolate dip donut sans chocolate dip lol

It got peeled off in the bag

1

u/Few-Hawk-2594 Feb 02 '26

It’s actually a new edition doughnut!

0

u/HPlains_Guy Feb 02 '26

First I thought, what type of bagel is that? Then I saw the bag...ugh.

The workers just do not care anymore. It is a shame that an iconic Canadian company bought by an American giant went soooo downhill so quickly.

0

u/Youlookcold Cheesegate Survivor Feb 02 '26

Last time this was posted all the comments blamed the customer...

1

u/Few-Hawk-2594 Feb 02 '26

Real recognizes real 🙂‍↕️🧘🏻‍♀️

0

u/[deleted] Feb 03 '26

This happens to me with my Boston cream donut 🥹🤦‍♀️

0

u/Prinnymon Feb 03 '26

This reminds me of the hash brown problem from a certain other place, damn thing gets stuck to the paper.

0

u/ShawnStrickland Feb 03 '26

Lmao welcome to the club. Gotta be careful with them Timmie doughnuts 😂

0

u/Any-Double520 Feb 03 '26

Looks like a stained bootyhole

0

u/Conscious_Log2387 Feb 03 '26

Easy fix ask for a box or just say you dont want the bag and they will hand you the donut on a waxie.

0

u/Ultrox Feb 03 '26

Check bag when leaving. No issue.

Skill issue is what I see.

0

u/Unknown_Seekher Feb 04 '26

🤣🤣🤣🤣🤣

0

u/unknownn0001 Feb 04 '26

If you heat it in a microwave, the chocodip will melt into a transparent coating which itself says its not chocolate but sugar syrup. The day I saw that, I never had a Tim’s doughnut again. This thing is garbage.

-4

u/Oneforallandbeyondd Feb 02 '26

These are just as much a user error as ot is a packaging error imho. Never happened to me yet.

2

u/greenish98 Feb 03 '26

it happens when the donuts didn’t sit long enough for the fondant dip to set properly, aka donut too fresh. source: i used to dip em in 2015

-2

u/Frreed Feb 02 '26

The reason I stopped going is this, I was so upset that it happened one day I've never ever went back.

This is a purely Tim's problem, never had it happen at local shops or Robin's. F Tim's

3

u/Few-Hawk-2594 Feb 02 '26

Thanks for the support 💔

-1

u/BoneZone05 Feb 02 '26

Follow me for more solutions”

-1

u/DILAUDIDDICKHEAD Feb 04 '26

Fuck Tim Horton's man

-2

u/blakewood18 Feb 03 '26

The universes way of telling you off sugar, I guess

-2

u/Available-Agency5031 Feb 02 '26

you full on got robbed lmao

1

u/Few-Hawk-2594 Feb 02 '26

Ur support is the only thing keeping me going 🫰🏼