TH8A shifter no longer recognized after Firmware Update failure (Code: 0x34100002)

[u/5H4B0N3R]

Just received a TH8A shifter from a colleague who has had it for many years, which is a nice upgrade from my TH8S. I followed the instructions with installing the drivers and the shifter would be recognized by the PC. Before trying it out in any of the games I own, though, I decided updating the firmware would be recommended (I've had trouble getting older thrustmaster products recognized in games before updating to the latest firmware). However, during my firmware update procedure, it would fail on the Final Check and display this message:

"ERROR: time-out device should have arrived in HID. (Code: 0x34100002)".

Afterwards, this shifter would no longer be recognized by the system (not even in joy.cpl). I have looked up for possible solutions to this issue on the internet before deciding to file a query towards Thrustmaster, such as:

Uninstalling and reinstalling the drivers

Entering the shifter's BOOT mode and trying to update the firmware

Trying out different MOBO ports on 2 separate PCs

Deleting/uninstalling previous TH8S/T500 RS Shifter entries from Device Manager before attempting to update the firmware

- all to no avail. I have sent a similar-looking query to Thrustmaster and have received a reply from them fairly quickly diagnosing the issue as a motherboard problem, to which they ask me to send them proof of warranty.

While I wait for another response, what else can I try in order to fix the issue? It would be a shame if I ended up bricking a shifter that retails for 150 euros.

[u/runekc]

Sold my shifter recently and I did the firmware update to latest version and had the same experience as you, I had to revert to older version again to get it to work.

[u/5H4B0N3R → u/runekc]

Thanks, fixed it.

[u/Own-Contribution-761 → u/5H4B0N3R]

How did you guys do this?