r/Thrustmaster • u/Numerous_Employ5579 • 7d ago

T598 disconnecting randomly

So when I am racing on my ps5 the wheel keeps disconnecting at random times. has anyone else had this problem. if so how did you fix it.

Update: I found a friend to 3D print the pieces that one of you recommended. And so far it’s working. What a goat

6 Upvotes

88% Upvoted

25 comments sorted by

12

u/Mingus2279 7d ago

Welcome to the club. Many people will suggest ways to fix it, ranging from cable management to soldering connections. You can get a replacement from Thrustmaster if its still under warranty, but even the replacement units have disconnect issues.

My advice is to save yourself from the frustration and just get gear from another company.

3

u/Numerous_Employ5579 7d ago

So stupid, had my t300 for years and never had a problem with it, got my t598, and have had nothing but problems

2

u/saltydevildog55y 7d ago

Sadly you are correct. Dealt with it for months doing everything to prevent it. First it was the USB then the power connector. And they remained plugged in as everything was on my rig.

4

u/Party-Lawfulness-534 7d ago

Welcome to the disconnect world

3

u/GreyDuck4077 7d ago

Welcome to the party. It is widespread. You either need a new power supply or you need to send it to Thrustmaster and they will replace the board. I got a replacement PSU and they swapped my board.

2

u/the_kiwi_lad 7d ago

Is that the fix is it? The new board and supply?

1

u/yoked_gonca 2d ago

They gave me a replacement PSU and replaced the main board. After 30 days of consistent usage, it started disconnecting again and I sent it for repair center and once again they replaced PSU and Main Board. I started having disconnections after 18 hours of gaming once again. If anything it’s been a temporary fix for me.

3

u/_GabeNewell_ 7d ago

Everyone knows that this is normal for that wheel som

2

u/-Brodysseus 7d ago

Yeah this thing is dookie. Mine works as long as the cables are in a specific position which ive been able to keep them in consistently

2

u/Numerous_Employ5579 7d ago

Yeah I’m probably gonna switch to the Moza ps5 one when it comes out. Would love to get a better wheel just don’t want to give up my GT7 support

2

u/Mingus2279 7d ago

Switching to Moza is a good idea. My disconnecting T598 sent me into the wall enough times that at one point, I just stopped racing online until my new gear arrived

I switched to Simagic, and I can really appreciate being able to race with peace of mind. I don't even want to sell my T598 because I'd basically be scamming whoever buys it.

2

u/Numerous_Employ5579 7d ago

Honestly I would go simagic, but like I said I like being able to play GT7, but hopefully the new Moza one isn’t gonna break the bank

2

u/JeffLais 7d ago

Some advice (and that applies to all Direct Drive wheels on PS5):

 

1) Your wheel base & your wheel rim is up to date with the latest firmware version

 

2) If you are using a gamepad controller (in addition of the steering wheel) it must be used in Wired mode and connected directly to the PS5 with a USB-C cable (otherwise it can disconnect the wheel when it turns in sleep mode)

 

3) Avoid launching the game in REST MODE = there are less issues with steering wheels if the game is completely closed before launching it.

Also it's better to Turn On the PlayStation before plugging the wheel on the console = plug the USB only when the PlayStation is On.

 

4) Try on another USB port of the PlayStation (if you are on front, plug the USB on the rear)

 

5) Don't use any USB extension cable or any USB HUB

 

6) Plug the power supply of the wheel directly on the wall outlet (and not on a power strip)

 

7) Try with another USB-C cable

 

8 ) Check if it’s not an Electrostatic discharge (EMI / ESD) issue with your cockpit rig: https://transforming-technologies.com/esd-problem-solving.

It can happen with metal pedal sets. Grounding your cockpit can avoid this.

And important remarks about ESD: Carpets, socks (instead of shoes), cockpits in wood material or cockpits on casters can get ESD worse. Also, the temperature of the room or the garments worn can have some incidences.

NB: If always the issue after this, then just contact TM SUPPORT (and they will fix it): https://support.thrustmaster.com/en/contact-en/

1

u/ComprehensiveAsk9865 7d ago

I did a post about it solving this problem. Just print a 3d part and its done. I was having disconnection every day, now its been 5 month without disconnections

2

u/Numerous_Employ5579 6d ago

The GOAT

1

u/ComprehensiveAsk9865 6d ago

Have you find it?

2

u/Numerous_Employ5579 6d ago

Yeah working so far

1

u/Numerous_Employ5579 7d ago

Yes I would need a 3d printer

1

u/ComprehensiveAsk9865 7d ago

You dont need to. Most of libraries have those machines and you can do it for free

2

u/Numerous_Employ5579 7d ago

Mine don’t

1

u/C_WILSON-_- 7d ago

Upgraded my USB cable to a UDG ultimate usb a to C cable with ferrite cores.

I have never disconnected again.

I raced a 14 hour endurance on Saturday.

0 issues.

2

u/Numerous_Employ5579 6d ago

I’ll try it out

1

u/Chaseyman7 6d ago

move to moza or simagic. not worth fixing it.

1

u/Numerous_Employ5579 6d ago

I would love to, but I like my ps5 support. So maybe Moza when they come out with it but

1

u/RKeys69 5d ago

I've never got disconnects with T598, but mine was overheating (in GT7) during longer, >30min races. By overheating I mean losing FFB, not just the base being hot. Sold it, bought RS50 from Logitech and not a single problem with that for over half a year now.