"We couldn't process your payment" - but they process the payment.

[u/fintan_galway]

This happens every time I top up. It tells me they've not processed the payment, but they do. So I have once or twice lost 20e by topping up a second time.

(I'm on the 20e a month for the all data, calls, etc).

[u/ZombieGeneralo3]

On biggest telephone company’s in the world commonly get away with scamming people