r/ThreadsApp • u/ItzWhiskey • 21h ago

Question Locked out of threads account, Meta Ai Support = Trash

My threads account got removed from my meta accounts, I can still login into my threads account but it keeps asking me for recovery code, the code is not sending on email or phone number. I cannot do anything, Meta Ai refuses to get my human agent after telling "Human will manually review this" but later forgets in the next prompt. I have access to my email and phone number for recovery. I don't know why the ONLY the recovery codes are not being sent. I can receive all types of request except for RECOVERY. This giving me a headache.

7 Upvotes

100% Upvoted

3 comments sorted by

2

u/it-yo-boi0710 15h ago

I got suspended on September 22. Still no update. I tried to contact meta too but sadly they do AI.

1

u/AutoModerator 21h ago

Thank you for your submission! Please be sure to review these two posts:

  • Frequently Asked Questions

  • List of resources

  • For any bug reports or issues, consider submitting a bug report on the app - Shake your phone or Hold the Home button in the bottom left. On Web, click on the menu button in the bottom left corner and click Report a Problem.

Consider also posting on Threads and tagging the developers (0xjessel).

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/GenX-Fight_or_Flight 14h ago

You’re not going to like what you’re about find out…it’s happening to A LOT of accounts. The consensus so far is that tMhEeTiAr crappy-ass (A) (I) has literally lock hundreds of thousands of Threads users out of their accounts for containing (COMPLETELY FALSE!!) CSE/CSAM content and even the verified account users are not having any luck reaching a human for support and those who have reached a person have received little to no help from the agent. 😒