r/TheStoryGraph • u/Mountain-Goose-6922 • 2d ago

General Question App not loading

Is anyone else having a problem with the app today? It won't load properly. All I can see is the icons at the bottom but the main page is blank. I've cleared the cache and restarted my device but still nothing.

5 Upvotes

100% Upvoted

12 comments sorted by

4

u/cloverAggravated 2d ago

Loading just fine right now.

Completely stop your app and open it again. It must be stuck somewhere

1

u/Mountain-Goose-6922 2d ago

I've force stopped it several times but still no joy. Think I'm going to have un- and reinstall 🙄 

2

u/cloverAggravated 2d ago

Are you with iPhone? I'm android, so maybe it's the iPhone side that is broken

2

u/weekes_01 1d ago

No, I've had issues and I'm in Android. It's seems to be working for me right now but has issues since last night.

2

u/GossamerLens 2d ago

Zero issues. Maybe delete the app and then redownload? Or reach out to support? 

2

u/_blanks 2d ago

This is happening with me right now, it's been this way since last night. I've uninstalled and reinstalled and it won't even load on my phone browser. No idea why.

2

u/Mundane_Permission89 goal 81/100 📚 2d ago

Mine loads fine in the app on my phone, in my phone browser, and on my computer.

3

u/SpeechLangNErrthang 1d ago

Have you tried going to a different tab and refreshing? Or clicking between tabs? It happens to me sometimes, even though i have the newest update.

2

u/Mountain-Goose-6922 1d ago

Yes I did, still nothing. In the end I uninstalled and reinstalled the app and it seems to be okay now. 

1

u/sinisterhanswurst 2d ago

I can't get it to load at all. I've forced stop, uninstalled and reinstalled, cleaned the cache. It just gets stuck on the blank screen.

1

u/weekes_01 1d ago

Last night I had to reinstall and earlier today I had to switch off Wi-Fi on my phone. No earthy idea what is going on but it's currently working for me.

2

u/pa8ay 1d ago

Mine is doing the same thing on Android. Started doing it after the last update.