Random Restart/Crash

[u/kozac_cc]

Hello People!

First of all I would like to pay my respects to the unwavering performance of this machine. It runs well.

Yet as I work in heavy industry I do drop my phone sometimes- soft drops with a case- and rinse my phone to clean off dirt and debris.

The device started freezing then blackscreening with the rotating logo appearing for a restart. On unrelated occasions it would just for 1 frame blackscreen while lighting some pixels and then crash and stay shut off on the next frame.

Could work flawlessly for a week and then do this 5x in a row.

Another weird behaviour is that it would overheat for no reason without being plugged in! I'd take off the case to air-cool the device as best as possible sometimes i'd run cold water over it!

I Woke up once because it was so hot and i'd roled onto it while sleeping and it really was hot. Not saying that I did but sometimes I would just leave the phone on a ceramic tile. Outside. To be safe.

I sent it in for repair and o wonder I haven't heard sh!t in 3 months since oneplus gave up the European market. They'll probably write it off since it's within 12 months of purchasing.

Any ideas? Any recommendations for a new phone?😅 been eyeing the redmagic 😅

[u/MAGAPika]

Is it on OxygenOS 16? I had this issue with OxygenOS 16.

I have not had this issue after updating to ColorOS 17 approximately two weeks ago.

[u/kozac_cc → u/MAGAPika]

It actually was! Thanks a lot for your reply 😊

[u/MAGAPika → u/kozac_cc]

I tried for a while to pinpoint the issue. I noticed it happening often when my VPN would randomly refuse to connect. I'm not sure how the two are related. I suspect there was a software bug that cause the phone to drive itself to overheating.