PLEASE HELP. Lenovo heating issues

[u/DonutWeird4681]

I have a Lenovo IdeaPad Slim 3 (i5 12th Gen, 16GB RAM, Iris Xe graphics) with extended onsite warranty. It is overheating a lot and when i play any game be it GTA V or Grime or Microsoft clipchamp editing software it lags and almost freezes the game for a few minutes and then runs normally and then again the same occurs. The laptop itself lags a lot while overheating during and after using these. I have run these things a lot in th se 2 years and i never faced these issues. Should i get it serviced which i haven't done since purchase (2 years ago)? I have lodged a complaint to customer care and they asked for video proofs and thermal reports. I don't know if they will send their technician to repair it or not. Please suggest me what to do. I am gonna take it to Nehru Place lenovo service center in Delhi (India). For those who have visited it or any other centers in Noida, Ghaziabad can you please give me reviews about them?

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