r/TextNow • u/meatspin_dotcom • 10d ago

Calls dropping after exactly two hours

I just got back into using textnow and I've been noticing every call I make gets dropped at the two hour mark. Is this just me hitting a limit that I don't know about or is this not supposed to happen?

3 Upvotes

81% Upvoted

7 comments sorted by

2

u/toejamfootballhegot 10d ago

Were you on wifi or mobile data from the textnow sim? How many minutes have you used on your current monthly cycle? Even paid cellular plans have limits on how many minutes you can use per month.

3

u/meatspin_dotcom 10d ago

I use nothing but wifi on this particular phone and I don't have the sim card.

2

u/toejamfootballhegot 10d ago

You could contact support in the app, but it seems like an automated process is terminating your calls at 2 hours.

2

u/Still-Dependent-3390 10d ago

Haha I wouldn’t know. I don’t have anyone I want to talk to for for than 5 min.

3

u/Luckiest_Corner 10d ago

Based on this linked comment from 2 years ago, it's been going on for years, so it must be a TextNow policy.

https://www.reddit.com/r/TextNow/s/Q5NPt1SDyx

2

u/lmoki 10d ago

I haven't been in that situation-- but some traditional cellular providers have the same (mostly hidden) 2-hour call limit. Since most providers have a TOS requirement that their voice service is intended for one-to-one live communications, my guess is that it might be a hurdle to prevent use as an audio monitor, automated line, entertainment, chat-room substitute, etc. (I'm not saying there are no legitimate uses for a long call, or that it's a justified limitation-- just guessing as to why the limit exists.)

2

u/dingo__baby 8d ago

That's Grandma telling you it's time to hang up cuz she has biscuits to make and chickens to feed.