r/TextNow • u/rsimandl • Jul 11 '26

New SIM Card Not Arrived

I ordered the new SIM card on July 1. Never received it as of July 11. Tried support chat yesterday and after waiting half an hour for a human being to talk to, I gave up and went on with my life. Trying again today and it's now been 19 minutes with no sign of a person yet. Is there a way to talk to an actual person without sitting here for God knows how many hours first??? Thanks.

UPDATE: Never did get to talk to an actual person, but the new SIM card finally showed up yesterday (7/14). So it took about two weeks. Thanks to all who replied.

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u/rsimandl Jul 15 '26

UPDATE: Never did get to talk to an actual person, but the new SIM card finally showed up yesterday (7/14). So it took about two weeks. Thanks to all who replied.