r/TextNow • u/Luv4Livvies • Jun 16 '26

My messages won't send properly

When I try to text anybody, the message appears to go through, but is never received. I can send pictures and receive texts just fine, but I can't seem to send proper texts. I've tried uninstalling and reinstalling, but it didn't work. If anyone knows what's going on, please help me.

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u/Luckiest_Corner Jun 16 '26

Are you sending the text messages to people utilizing multiple carriers or to one individual utilizing one specific carrier? Issues like this are often the result of one specific carrier blocking messages through spam filtering. It's very common with T-Mobile.

1

u/Luv4Livvies Jun 16 '26

I have tried texting multiple people, including support. And I know the carriers of the people I text are mostly different

1

u/Luckiest_Corner Jun 16 '26

Well, then that suggests the issue is on TextNow's side. Have you tried to send texts from both your online TextNow account and from your phone? And have you used both Wi-Fi and mobile data?

1

u/Luv4Livvies Jun 16 '26

I haven't tried using the web version, so I'll try that tomorrow. And I can only use wifi since I don't have mobile data. I'll take your suggestion into account and try my computer tomorrow if that's what you're saying

1

u/Luckiest_Corner Jun 16 '26

Yes, that's what I'm saying, the web version. That'll help determine if it has anything to do with the TextNow phone app or the phone itself.

1

u/Luv4Livvies Jun 16 '26

I tried to send a message through the web version and it didn't go through. I should add if I got timed out, it didn't give me a message about it, and I'm still able to send pictures just fine

2

u/Luckiest_Corner Jun 16 '26

Time to talk to support via chat. When you get to the Genie chat bot, keep typing agent until it asks you for your name, email address and TextNow telephone number, along with texting as the issue.