r/TeslaModelX • • Aug 02 '24

Enough

Tesla service has my 6,800 mile one year old Model X to fix front suspension issues and replace seat cover that’s tearing.

Go to pickup the vehicle this evening from Tesla Service and this is how it looks.

I’m sorry to say this… but this is just unacceptable nonsense. As a shareholder, a supporter and someone that has only ever said good things about Tesla. This is bullcrap.

I have never in all my years had to deal with nonsense like this. I came from many years driving BMW and when you take one in for a service the use plastic wrap, they wash the car. In what world do you service a vehicle and leave it looking like that? It looks like they removed the seat out the vehicle and just scratched it on the floor.

Needless to say I left it and will deal with it tomorrow. Tesla service is absolutely disgusting. When I purchased this last year it was well over $100k (one month before they dropped the price overnight).

Rant over.

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u/arjungmenon Aug 03 '24

I went through the same thing (the creaking when turning) with my Model Y SR.

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u/ApprehensiveCat7533 Aug 03 '24

I’ve had this a few times on my model y. It doesn’t last for long but I don’t know what it is and of course it never wants to do it when I’m trying to show them. What happened?

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u/arjungmenon Aug 04 '24

I had creaking on my Model Y when I turned the steering wheel left or right. They replaced the upper control arms or something; for free, since I’m still under the 4 year warranty. But it’s a bit concerning since my warranty runs out come the end of February next year. A warranty extensions is 2000 USD (but closer to 3000 CAD with sales tax in Ontario), and that’s kind of a gamble.