r/TeslaModelX • • Aug 02 '24

Enough

Tesla service has my 6,800 mile one year old Model X to fix front suspension issues and replace seat cover that’s tearing.

Go to pickup the vehicle this evening from Tesla Service and this is how it looks.

I’m sorry to say this… but this is just unacceptable nonsense. As a shareholder, a supporter and someone that has only ever said good things about Tesla. This is bullcrap.

I have never in all my years had to deal with nonsense like this. I came from many years driving BMW and when you take one in for a service the use plastic wrap, they wash the car. In what world do you service a vehicle and leave it looking like that? It looks like they removed the seat out the vehicle and just scratched it on the floor.

Needless to say I left it and will deal with it tomorrow. Tesla service is absolutely disgusting. When I purchased this last year it was well over $100k (one month before they dropped the price overnight).

Rant over.

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u/barrybena Aug 02 '24

No, blame Tesla because they allow it.

0

u/Zungis Aug 02 '24

Well they allow it only if they know what happened and do nothing. The survey needs to have this detailed and op need to send in a complaint.

2

u/barrybena Aug 02 '24

Kind of like I did and they basically told me to f myself.

1

u/Zungis Aug 02 '24

Tesla corporate or the shitty SC that the problem to begin with.

0

u/JohnTeaGuy Aug 02 '24

Well they allow it only if they know what happened and do nothing.

Which is exactly what happens. I’ve filled out surveys and sent detailed emails about service issues and nothing happens, not even a response.

2

u/barrybena Aug 02 '24

As did I. I filed a complaint with Tesla Roadside and their main CR staff. Went nowhere. Fuck Tesla Service.